Enterprise Account Manager

Company Description

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.

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Job Description

• Act as a new business hunter, identifying and targeting potential clients to expand our customer base, across various verticals.
• Manage and cultivate relationships with assigned Enterprise Accounts, ensuring long-term client satisfaction and retention.
• Qualify new business opportunities while actively participating in cross-selling and up-selling initiatives.
• Lead and orchestrate complex sales cycles, collaborating with internal and external resources such as partners, inside sales, solution consultants (pre-sales), sales management, and executive leadership.
• Navigate and overcome challenges throughout the sales process, ensuring successful deal closures.
• Maintain an accurate sales forecast to drive operational excellence.
• Utilize data and insights to make informed decisions, adapt strategies, and achieve sales targets.
• Serve as a Trusted Advisor to clients, leveraging a consultative selling approach to identify, develop, and secure new business opportunities.
• Understand clients‘ needs and align our solutions to address their pain points effectively.
• Foster a collaborative environment by actively leveraging the knowledge and expertise of your extended team.
• Contribute to the overall success of your team by achieving your quota and supporting team members with an energetic and can-do attitude.

Qualifications

• Bachelor’s degree in Business Administration, Economics, Information Technology, or related field.
• Very good track record selling high-end software solutions, preferably in one or more of the following disciplines: Application Architectures & Performance Management, Business Analytics Tools, End User Experience, SaaS, IaaS, Hybrid Cloud, Cloud Storage, and Infrastructure Management to Forbes Global 2000 accounts.
• Proven success in complex sales involving multiple decision-makers and sales cycles ranging from 3 to 12 months.
• At least 5+ years of experience in software solution sales across multiple verticals.
• Proficient in qualifying and developing opportunities using MEDDIC or other professional sales methodologies, ensuring a strategic and structured approach to understanding client needs and driving successful sales outcomes.
• Excellent communication and listening skills with the ability to interact effectively with individuals at all levels of organizations.

Additional Information

We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.

With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.

If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer:

• Permanent Contract and a competitive compensation package (Stock Options also included).
• ️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 30 days of holidays we offer) plus 3 company-paid volunteer days.
• 100% remote work with occasional travels to meet with colleagues and customers.
• Free access to professional training platforms to explore your interests and enhance your skills.
• 16 weeks of fully paid leave for primary caregivers, extendable up to 8 additional months unpaid, and 6 weeks of fully paid leave for secondary caregivers.
• Feel protected with 24/7 accident insurance coverage for any accidents at work or during free time.
• Bonuses for referring successful hires after three months of continuous employment.

Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.

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