[EQP] Field Operations Intern

Founded in 2021, Equip Club SA have had one mission in mind: providing people with the opportunity to rent premium sports equipment. Any sport, anytime, anywhere.

With fully autonomous stations for Stand-Up Paddle or Multisport, Equip aims at connecting sports and communities in three easy steps: simply reserve, grab and go!

Based in Rolle, Switzerland, on the shores of Lake Leman and at the foot of the Alps, Equip is expanding its network of self-service sports stations (HUBs) in public parks across Europe and North America - with over one million sessions logged and more than 450 active stations across 11+ cities.

Position Overview:

The Field Operations intern will directly support the Head of Operations in three key areas: deploying new HUBs, managing SUP stations in the field and in Lausanne, and overseeing external maintenance partners.

Duration: 3 to 6 months

Start date: ASAP

Tasks

1. Deployment Mapping:

• Digital Mapping - identify potential parks, sports areas, and public spaces using Equip Scout
• Location Analysis - assess each site for visibility, accessibility, and community activity
• Mapping Validation - collaborate with the Sales team to build the Physical Mapping Deck and secure city approvals
• Field Pinning - place location pins on-site and follow up on approval workflows

2. Maintenance Field Operations:

• Equipment management - replace or repair defective parts; swap batteries and log replacements in the internal system
• Bi-weekly Lausanne visits - trial new station configurations in Lausanne and ensure continuity until a local partner is established
• Monthly SUP outing - lake tour as part of regular field operations
• SOP drafting - document key procedures including solar retrofit, battery installation, electrical enclosure replacement, and rollout processes
• Online station monitoring - daily remote checks to verify station status, availability, and platform display
• Issue escalation - identify and flag recurring technical or operational problems

3. Partner Management External Relations:

• Q3 partner check-ins and Padel club outreach - organize and conduct meetings with all active partners and share relevant product updates
• Partner performance analysis - evaluate collaborations and provide scale-up or exit recommendations
• Order Inventory management - handle partner orders and maintain accurate stock and equipment records
• Operational reporting - generate regular reports on partner and network performance

4. Administrative Back-Office Support:

• Administrative support - assist the Field Operations team with logistics and coordination tasks
• Invoice expense tracking - manage supplier invoices, verify maintenance costs, and maintain expense records
• Documentation - keep inventory, knowledge base, and reports up to date
• Process improvement - contribute to operational efficiency and reporting accuracy

Requirements

• Bachelor's degree in Business, Sports Management, or a related field
• Valid driver’s license to travel for operational needs, this may be within Switzerland or our neighboring countries
• Self-motivated, detail-oriented, and comfortable working both in the field and in the office
• Team player and able to collaborate interdepartmentally to ensure seamless operations and logistics
• Proficient with digital tools (Notion, Claude, Slack, Google Maps, mobile apps)
• Strong communication and interpersonal skills
• Familiarity with outdoor sports products and passion for the industry
• Fluent English and French