Training Coordinator

About the company:

At NIIT, we’re transforming the way the world learns, for the better. That’s why the world’s best run learning functions across 30 countries trust us with their learning and talent. Since 1981, we have helped leading companies transform their learning ecosystems while increasing the business value of learning. Our comprehensive, high impact managed learning solutions weave together the best of learning theory, technology, operations, and services to enable a thriving workforce.

Position: Training Coordinator

Location: Donauworth, Germany

Job Summary:

The ODF is responsible for coordinating and scheduling arrangements for the delivery of training programs, events, and workshops, including all logistical support. The ODF is required to manage and coordinate multiple tasks and detailed activities in a time-intensive work environment. The key responsibilities include:

1. Meet & greet responsibility, perform on-ground activities, open classrooms, and post signage.
2. Coordinate onsite activities as well as ensure the rooms are set up correctly and have the necessary equipment.
3. Arrange training materials, manuals, hand-outs, and other instructional aids.
4. Arrange for equipment setup (like AV, props, etc.), videos, entertainment, etc.
5. Order, prepare, and ship printing material, kits.
6. Coordinate with tool services to support instructor and training area requirements.
7. Maintain first aid kits.

Onsite Delivery Facilitators (ODFs) skills and experience:

1. Ensure onsite training event activities are performed as per the “Event Readiness Process/System.”
2. Coordinate with Tool Services to support instructor and training area requirements.
3. Ensure the Event Facilities are set up correctly and have the necessary equipment.
4. Communicate with instructors and outside vendors in both written and spoken correspondence (Local language proficiency preferred).
5. Support the facilitator and ensure they have the required access to the facility.
6. Interface with local suppliers. Communicate with the internal and external vendors.
7. Order, prepare, and ship printing material, kits.
8. Open classrooms and post signage.
9. Arrange for the training materials, manuals, hand-outs, and other instructional aids (Trainer Package).
10. Manage the training logistics (training room booking, tools, manage access, photographer, etc.) and share detailed information with participants and trainers in advance.
11. Participate in the kick-off of the program, administer the essential program briefings, and calibrate with the speaker and stakeholders.
12. Ensure activation of registration link, roster & Logistic management on the LMS.
13. Maintain attendance records and feedback sheets, issuance of certificates, etc.
14. Calibrate with the offshore team for any changes/updates in the training event/program.
15. Ensure smooth running of events as per the Program / Course Metadata in the CRM.
16. Follow the workflow/communication process on the CRM and adhere to the case management process.

NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

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