Localization Specialist, Japanese

About the Role

NinjaOne is searching for an experienced Localization QA Specialist to ensure our Japanese product and documentation translations meet the highest quality standards. Reporting directly to the Localization Manager, this role is central to ensuring all Japanese content across product, documentation, marketing, and sales collateral uphold the high standards of quality our English customers are already accustomed to. Through your intimate knowledge about Japanese culture and user expectations, you will be a key resource to ensure our Japanese Go-To-Market initiative will be a success.

You will use your localization experience to make sure our SaaS platform delivers a native language experience for our customer base, consisting of Japanese Managed Service Providers and Internal IT Departments. This includes translation of English assets into Japanese, reviewing vendor translations in our UI, and post-editing documentation articles. In this role, you will also create style guides and glossaries to train our vendors and establish localization best practices to make sure Japanese linguistic nuances meet the expectations of our IT audience in Japan.

If you are driven by delivering exceptional user experiences for the local audience by leveraging your localization experience in combination with your detail-oriented ownership mentality, we would love to win you as our Japanese Localization Specialist.

Location- Berlin, Germany or Remote anywhere in Germany

What You’ll be Doing

• Localization Post Editing: Linguistic Quality Assurance (LQA) of translated content from our vendors as well as MT output (from English into Japanese)

• Translation for product and documentation: Translate content using CAT-Tools (memoQ) from English into Japanese

• Quality Assurance: Conduct continuous QA checks on different asset types like UI/UX, documentation articles, sales collateral, etc.

• UX Testing & Bug Resolution: Find and solve problems in our product and communicate localization best practices to different stakeholders

• Terminology Management: Build and maintain our glossaries and style guides to ensure linguistic consistency

• Vendor Training: Collaborate with LSPs to enhance the delivery quality of future translations

• Localization Best Practices: Use industry best practices to optimize our processes and become more effective over time

• Other duties as needed

About You

• Native Japanese speaker with exceptional English language proficiency: You are able to localize highly technical content from English to Japanese, targeting a professional B2B audience of IT specialists that are using the NinjaOne SaaS platform to manage their endpoint portfolio

• Product/ QA Localization/ Internationalization Experience: You have previous work experience with SaaS product localization and quality assurance workflows (preferably on the buyer side in the field of IT)

• CAT-Tool and Terminology Management Experience: You have used Translation Management Systems in the past and are able to create and maintain style guides and glossaries to guarantee linguistic consistency across vendors

• User-Orientation: The expectations of your target audience motivate you to deliver a native product experience

• Communication: You are dependable and possess strong interpersonal communication skills. You help create necessary processes and best practices to reach the next maturity level.

• Self-Starter: You take ownership of tasks, displaying initiative and proactivity

• Versatility: You understand that a language launch is a multi-faceted adventure, challenging you to jump into action wherever your specialist knowledge is needed the most

• Experience working with MemoQ, Jira and/or JSON is a big plus

About Us

NinjaOne automates the hardest parts of IT to deliver visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management.

What You’ll Love

• Our flexible working hours with hybrid office options enable you to successfully balance your personal life and your job

• Grow personally and professionally with one of the fastest growing companies

• Enjoy your lunch covered by NinjaOne 3 times/week at the office

• Access to our Corporate Benefits Platform (with discounts for brands such as Expedia, FitX, Zalando and many more)

• Develop your skills through our renowned training platform

• Receive competitive compensation

• Collaborate with a curious, kind, international and intercultural workforce

• Enjoy your work environment with its location in the heart of Berlin, directly at the Alexanderplatz (close to all transit)

Additional Information

This position is NOT eligible for Visa sponsorship.

Are you already interested? We would love to get to know you! Follow the link and submit your application. We can’t wait to see you at NinjaOne.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.

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