Customer Support Representative* Englisch

About NIO NIO Inc. is a pioneer and leader within the premium smart electric vehicle market. NIO designs, develops, jointly manufactures, and sells premium smart electric vehicles, driving innovations in next-generation technologies across autonomous driving, digital technologies, electric powertrains, and batteries. NIO differentiates itself through its continuous technological breakthroughs and innovations, such as its industry-leading battery swapping technologies, Battery as a Service (BaaS), as well as its proprietary autonomous driving technologies and Autonomous Driving as a Service (AdaaS). For our Service Operation Team in Germany we are looking for a Parts Service Specialist (m/f/x)- Germany As a Parts Specialist, your role involves ensuring the timely delivery of parts and accessories, driving continuous improvement in supplier satisfaction, and addressing various international after-sale parts-related tasks. International After-Sale Support: Handle various international after-sale parts and accessories tasks. Collaborate with global teams to ensure seamless operations and customer support. Experience in parts and accessories logistics, preferably in an international context. Experience in automotive is a bonus. Daily communication must be able to be held in English. Ability to analyze and understand large amounts of data. Flexibility to respond to dynamic after-sale tasks in an international setting. To apply for this role please send your CV ( in English ). NIO as a Global User Enterprise has organized its business globally. If data is processed in countries outside the EEA, NIO uses standard contractual clauses published by the European Commission, with appropriate technical and organizational measures, to ensure that your personal data is processed in accordance with European data protection standards.