Kundenbetreuer Tagungsmanagement (Mensch) in Hamburg

Customer Service Posted July 2, 2026 at 9:31 AM

Company

Location

Hamburg

Type

Commensurate with experience

Who are we looking for?

• 01 Organisationstalent
• 02 Strukturierte und selbstständige Arbeitsweise
• 03 Freude am Umgang mit Kunden
• 04 Kommunikationsstärke und Teamplay
• 05 Sicherer Umgang mit MS Office
• 06 Ausbildung oder erste Berufserfahrung im Eventmanagement/Tourismus/Hotellerie

Professional Overview

Are you a master organizer with a passion for transforming seminars and conferences into seamless success stories? Eventinc GmbH is seeking a highly motivated and detail-oriented Kundenbetreuer Tagungsmanagement to join our dynamic team. In this pivotal role, you will be the central point of contact for our existing clients, ensuring their events are meticulously planned and flawlessly executed from start to finish.

This position is ideal for individuals who thrive on managing multiple projects simultaneously, enjoy collaborating with diverse stakeholders, and possess a solutions-oriented mindset. You will navigate complex logistics, coordinate with hotels, venues, and service providers, and ultimately make every client inquiry a resounding success. If you love bringing order to intricate processes and guiding projects from initial concept to successful completion, you’ll find your perfect fit with us.

Key Responsibilities

As our Kundenbetreuer Tagungsmanagement, you will guide clients through the entire planning process, ensuring every detail aligns with their vision. Your responsibilities will include:

• Coordinating seminars and conferences for existing clients, serving as their primary point of contact.
• Orchestrating collaboration between clients, hotels, and various service providers.
• Managing hotel allotments, meticulously tracking deadlines and bookings.
• Researching suitable locations within our portfolio and assisting in partner selection.
• Organizing the distribution of event documents and coordinating all logistical details.
• Overseeing participant management to ensure a smooth event flow.
• Reviewing invoices, controlling billing, and maintaining clear cost overviews.
• Evaluating events, preparing reports, and continuously enhancing our service quality with the team.

Eligibility & Requirements

We're looking for someone eager to take on responsibility and grow with us. While you don't need to be an expert in everything, the ideal candidate brings:

• Exceptional organizational talent and enthusiasm for coordinating multiple projects simultaneously.
• A structured and independent work style, even in fast-paced or turbulent situations.
• Genuine enjoyment in client interaction and a strong service-oriented approach.
• Empathy, strong communication skills, and a commitment to true teamwork.
• A passion for bringing order to complex processes and maintaining an overview at all times.
• Proficiency in MS Office and a quick grasp of new software.
• Preferably, an education or initial professional experience in event management, tourism, hospitality, or a comparable field.

What You'll Love

• Uplifting Team Spirit: Join a motivated, highly qualified team characterized by flat hierarchies and genuine cohesion. We believe in celebrating successes, which means regular team events are definitely on the agenda!

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