Technical Division Site Reliability Engineer (m/f/x) B2C in Karlsruhe

Site Reliability Engineer (m/f/x) B2C at Nitrado

To strengthen our Product Gameserver Team, we are looking for aSite Reliability Engineer (m/f/x) to join us as soon as possible and actively shape our area of expertise. As an SRE (m/f/x), you will be the architect and defender of our infrastructure, ensuring maximum uptime, performance, and stability - so that millions of players can enjoy a seamless gaming experience at all times.

permanent remote, hybrid or office full-time

Your mission

• Ruler of the Clusters: You are responsible for the smooth and highly available operation of our Kubernetes clusters. You scale, maintain, and optimize the environment where countless gaming adventures take place.
• Latency and Bug Hunter:You ensure the smooth operation of our Kubernetes operators written in Golang as well as other services. Performance optimization and tracking down bugs are like an exciting quest for you to guarantee players the best possible experience.
• Terraform Architect: You design the blueprint for our infrastructure using Terraform. Through Infrastructure as Code (IaC), you create an automated, reproducible foundation upon which our customers can build their own digital kingdoms.
• Ansible Tamer:Recurring manual tasks are your final boss. With Ansible, you automate configuration management, deployments, and anything else in your way to maintain a stable and consistent environment.
• Guardian of Performance: You develop and maintain our monitoring, logging, and alerting systems (e.g., using Prometheus & Grafana) to catch issues before they lead to a "Game Over."

Your profile

• Kubernetes Veteran:You have deep, hands-on experience in operating, managing, and troubleshooting Kubernetes clusters in production environments.
• Infrastructure as Code is Your Credo:You speak Terraform fluently and have already built and managed complex infrastructures with it.
• Automation in Your DNA: You possess strong knowledge of Ansible and use it to eliminate manual processes and boost efficiency.
• A Heart for Stability: You think in terms of SLAs, SLOs, and Error Budgets, with a passion for building highly available and resilient systems.
• Development Experience in Go: You have experience developing in Go and love the language for its efficiency and concurrency. You have developed Kubernetes Operators in Go and can optimize existing ones at runtime.
• Gamer Mindset: You understand what players expect from a perfect platform.
• Great Communicator & Team Player: You value exchange within the team, actively contribute, and clearly communicate complex technical topics in English (German skills are a plus).
• On-Call: You participate in a fair on-call rotation and take responsibility for the reliability and availability of our customers' gameservers.
• Remote Setup: You work remotely within +/- 2 hours of Central European Time (CET) and hold a valid EU work permit (no relocation support provided). We would love to see you join our optional team meetups (once per quarter)!
• Your motivation matters: We don’t just want to know what you can do, but also what drives you. Please briefly explain (2–3 sentences are enough) what excites you about this role and why Nitrado is your next step!

Nitrado is the world's leading game server hosting company and with over 20 years of experience in PC, Xbox and PlayStation game server hosting, we know exactly what it takes to provide the best possible gaming experience for our customers.

Well-known games in our portfolio are e.g. ARK, Minecraft, DayZ and Valheim. With our 10 worldwide distributed data centers, we are able to dynamically react to market changes and optimally support our strong growth.

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Clichés are a thing of the past/

{ IT IS NOT JUST FOR MEN.}

What we offer

Your benefits at Nitrado.

Health & Fitness

You benefit from meal and fitness allowances, an annual Mental Health Day, and support for an ergonomic home office setup.

Work remotely, hybrid, or in one of our offices in Karlsruhe or Berlin - including the option for temporary workations abroad.

Stability & Safety

You work for a global market leader established for over 25 years and benefit from the reliability of a successful, internationally growing company.

We take breaks together, talk about private and work related topics and duel at table soccer.

Your growth

You continuously evolve and are supported in your personal growth through regular feedback sessions, performance reviews, and supported professional development.

Team Spirit & Culture

You experience our strong team spirit at regular events, company parties, and a corporate culture that truly lives diversity.

And many more...

• Free beverages
• Good public transport connection
• Gaming Room
• Personal Development
• Company pension plan
• Job bike leasing
• Modern offices
• International working environment

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