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- Aufgaben: Coordinate customer support and operations with our teams across Europe.
- Arbeitgeber: Join Nomagic, a leader in automating tasks with innovative robotics.
- Mitarbeitervorteile: Enjoy a long-term contract, hybrid work, and a relocation package.
- Warum dieser Job: Work with cutting-edge technology and travel while developing new robotic systems.
- Gewünschte Qualifikationen: Strong communication skills in English and Swedish; technical/logistics background preferred.
- Andere Informationen: Expect detailed feedback after the interview process.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
Do you get excited when you work closely with innovative technology such as AI and robots?
Would you like to learn about logistics operations?
Are you ready to discover the new exciting world of smart robots?
If your answers are mostly yes, then you should keep reading.
At Nomagic, we’re on a mission to automate human repetitive manual tasks with intelligent robotics. We’re now looking for a Customer Service Coordinator , who will coordinate operations at our customers’ site in Europe and represent our team onsite.
Offer essentials:
- Long term contract – operating in Nordics area
- Adventure mode – opportunity to develop with us a new robotic systems onsite and frequent travels (hybrid mode of work)
- Work with robots every day
- Relocation package (for candidates from other areas in Sweden)
- English speaking environment
Some of the tasks you will take care of:
- Coordinate support between our client and our teams in Poland, France and Germany
- Assist customers with issue resolution in a timely manner
- Create documentation and train local teams on how to handle robot operations and maintenance
- Deploy improvements to Nomagic software and hardware following instructions from our engineering team
- Conduct preventive and reactive maintenance of the hardware of our solution: suction system, cabling, etc
- Suggest improvements on processes, maintenance, operations according to new learnings and errors
- Represent remote team in meetings and other communication
What skills we’d like you to have:
- Excellent communication skills in English and Swedish, spoken and written
- Technical or logistics background
- Customer satisfaction mindset
- Capacity to interact with different systems in an efficient manner and quickly learn new set of instructions
- Ability to handle simple hardware and software tasks
- Energy and hands-on attitude! Strive to get things done and find solutions whatever it takes
What should you expect once you apply?
- Short call with a Recruiter
- 45-minute Interview with Hiring Manager
- 30-minute Interview with one of the Customer Service Team Members
- 30-minute Interview with one of the Engineers
- Important: expect detailed feedback regardless of our decision
#J-18808-Ljbffr
Customer Service Coordinator (Sweden) Arbeitgeber: Nomagic Inc.
Kontaktperson:
Nomagic Inc. HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Customer Service Coordinator (Sweden)
✨Tip Number 1
Familiarize yourself with the latest advancements in robotics and AI. This will not only help you understand the technology better but also show your enthusiasm for the field during interviews.
✨Tip Number 2
Brush up on your communication skills in both English and Swedish. Since you'll be coordinating between teams and customers, being able to convey information clearly is crucial.
✨Tip Number 3
Gain some basic knowledge about logistics operations. Understanding how logistics work will help you in assisting customers and resolving issues more effectively.
✨Tip Number 4
Showcase your problem-solving skills and hands-on attitude. Be prepared to discuss examples from your past experiences where you successfully tackled challenges or improved processes.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Customer Service Coordinator (Sweden)
Wie du dich auf ein Vorstellungsgespräch bei Nomagic Inc. vorbereitest
✨Show Your Passion for Technology
Make sure to express your excitement about working with innovative technology like AI and robots. Share any relevant experiences or projects that demonstrate your interest in logistics operations and automation.
✨Demonstrate Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly in both English and Swedish. Be prepared to discuss how you would coordinate support between clients and teams across different countries.
✨Highlight Problem-Solving Abilities
Prepare examples of how you've successfully resolved issues in the past. This could involve troubleshooting hardware or software problems, as well as improving processes based on new learnings.
✨Emphasize a Hands-On Attitude
Show that you have an energy and hands-on attitude by discussing instances where you've taken initiative to get things done. Employers appreciate candidates who are proactive and willing to tackle challenges head-on.
