Summary Our ambition at Novartis is to be a recognized leader in Data, Analytics, AI & Platforms (DAP). Within Marketing Platforms, DAP is building a product team to implement and manage a content platform that supports the end‑to‑end content journey for international, regional and country teams, enabling commercial, medical and value & access activities.
About The Role Associate Director, Product Owner Content Platform
Location: Basel, Switzerland
Relocation: Not Supported
As Associate Director, Product Owner, you will own product outcomes for a defined capability area such as Planning, Authoring, DAM/MLR, or Distribution. You will combine strategic product thinking with hands‑on delivery leadership, turning business needs into clear priorities, practical solutions and measurable value.
Key Responsibilities
Contribute to the product vision, objectives, value definition and roadmap for the assigned capability area.
Translate business needs into clear epics, features, user stories and acceptance criteria, supported by business analysis where needed.
Own and prioritise the product backlog, ensuring delivery aligns with business outcomes and user needs.
Make day‑to‑day product decisions, manage delivery trade‑offs and support dependency management across teams.
Lead feature validation and quality ownership, ensuring solutions meet business intent, usability expectations, compliance requirements and regulatory standards.
Support adoption by providing hands‑on training and gathering user feedback to inform continuous improvement.
Partner with Customer Success Managers to develop training materials, playbooks and best‑practice guidance.
Work closely with stakeholders across Data, Analytics, AI & Data Science, CLS, Medical, Value & Access, IRC, S&G, DDIT, BSI and commercial teams.
Monitor product performance, adoption and delivery KPIs, identifying opportunities to improve platform value and user experience.
Stay current with emerging trends and best practices in marketing platforms and content technology.
Required Qualifications
University degree preferred, ideally with an advanced degree in business, technology or a related field.
7+ years of experience in a product development team.
5+ years of experience with content platforms, marketing technology or DAM ecosystems preferred.
Demonstrated experience managing and prioritising backlogs in complex, cross‑functional environments.
Ability to write clear, detailed user stories and acceptance criteria.
Experience working with distributed teams across regions and time zones.
Collaborative working style, connecting business needs, user experience and technical delivery.
Experience with named content, marketing or commercial platforms such as Wrike, Monday.com, ScreenDragon, Aprimo, Veeva PromoMats, Activator, Shaman, Veeva CRM and Salesforce Marketing Cloud is a plus.
Benefits & Compensation
Annual base salary range: 126,000 – 234,000 CHF.
Performance‑based bonus and long‑term equity awards may be included.
Competitive benefits: insurance, retirement plans, wellbeing resources, flexible hybrid work options and a minimum of 14 weeks paid parental leave.
Pay equity and inclusive employment policy ensuring fair compensation and respect for all employees.
Commitment to Diversity & Inclusion Novartis is committed to building an outstanding, inclusive work environment and diverse teams that represent the patients and communities we serve. We strive to create a diverse, equitable and inclusive environment where all employees are treated with dignity and respect.
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About The Role Associate Director, Product Owner Content Platform
Location: Basel, Switzerland
Relocation: Not Supported
As Associate Director, Product Owner, you will own product outcomes for a defined capability area such as Planning, Authoring, DAM/MLR, or Distribution. You will combine strategic product thinking with hands‑on delivery leadership, turning business needs into clear priorities, practical solutions and measurable value.
Key Responsibilities
Contribute to the product vision, objectives, value definition and roadmap for the assigned capability area.
Translate business needs into clear epics, features, user stories and acceptance criteria, supported by business analysis where needed.
Own and prioritise the product backlog, ensuring delivery aligns with business outcomes and user needs.
Make day‑to‑day product decisions, manage delivery trade‑offs and support dependency management across teams.
Lead feature validation and quality ownership, ensuring solutions meet business intent, usability expectations, compliance requirements and regulatory standards.
Support adoption by providing hands‑on training and gathering user feedback to inform continuous improvement.
Partner with Customer Success Managers to develop training materials, playbooks and best‑practice guidance.
Work closely with stakeholders across Data, Analytics, AI & Data Science, CLS, Medical, Value & Access, IRC, S&G, DDIT, BSI and commercial teams.
Monitor product performance, adoption and delivery KPIs, identifying opportunities to improve platform value and user experience.
Stay current with emerging trends and best practices in marketing platforms and content technology.
Required Qualifications
University degree preferred, ideally with an advanced degree in business, technology or a related field.
7+ years of experience in a product development team.
5+ years of experience with content platforms, marketing technology or DAM ecosystems preferred.
Demonstrated experience managing and prioritising backlogs in complex, cross‑functional environments.
Ability to write clear, detailed user stories and acceptance criteria.
Experience working with distributed teams across regions and time zones.
Collaborative working style, connecting business needs, user experience and technical delivery.
Experience with named content, marketing or commercial platforms such as Wrike, Monday.com, ScreenDragon, Aprimo, Veeva PromoMats, Activator, Shaman, Veeva CRM and Salesforce Marketing Cloud is a plus.
Benefits & Compensation
Annual base salary range: 126,000 – 234,000 CHF.
Performance‑based bonus and long‑term equity awards may be included.
Competitive benefits: insurance, retirement plans, wellbeing resources, flexible hybrid work options and a minimum of 14 weeks paid parental leave.
Pay equity and inclusive employment policy ensuring fair compensation and respect for all employees.
Commitment to Diversity & Inclusion Novartis is committed to building an outstanding, inclusive work environment and diverse teams that represent the patients and communities we serve. We strive to create a diverse, equitable and inclusive environment where all employees are treated with dignity and respect.
#J-18808-Ljbffr
Associate Director, Product Owner, Content Platform Arbeitgeber: Novartis
Novartis ist ein hervorragender Arbeitgeber, der seinen Mitarbeitern in Basel, Schweiz, eine dynamische und innovative Arbeitsumgebung bietet. Mit einem starken Fokus auf Mitarbeiterentwicklung und einer Kultur der Zusammenarbeit ermöglicht das Unternehmen seinen Angestellten, ihre Fähigkeiten im Bereich KI und Technologie strategisch auszubauen. Die flexiblen Arbeitsoptionen und leistungsorientierten Boni machen Novartis zu einem attraktiven Arbeitsplatz für alle, die eine sinnvolle und lohnende Karriere anstreben.
