Summary This role drives operational excellence and digital transformation within Business Operations by integrating digital capabilities, AI-enabled solutions and end-to-end transformation initiatives. Acting as a key interface between Business, IT (DD&IT), and global process owners, the position enables sustainable business value, adoption of digital solutions and the evolution of a future-ready, scalable, digitally enabled function.
Summary This role drives operational excellence and digital transformation within Business Operations by integrating digital capabilities, AI-enabled solutions and end-to-end transformation initiatives. Acting as a key interface between Business, IT (DD&IT), and global process owners, the position enables sustainable business value, adoption of digital solutions and the evolution of a future-ready, scalable, digitally enabled function.
Location - Schaftenau, Austria
About The Role Major Accountabilities
Drive Process Excellence
Continuously optimizing processes through digital tools and automation to deliver efficient, scalable and high-quality outcomes.
Identify and implement opportunities for standardization, simplification and efficiency gains
Partner with Global Process Owners, Business Partners and country teams to ensure consistent execution and optimization of processes
Enable end-to-end SAP/S4HANA processes in alignment with global standards
Enable Digital & AI Transformation
Drive adoption of data, digital and AI solutions.
Translate business needs into scalable digital use cases and support prioritization within the transformation portfolio
Enable effective utilization of digital tools by acting as a bridge between technical and business stakeholders
Lead Cross-Functional Initiatives
Manage and deliver transformation initiatives ensuring alignment across departments and functions
Ensure business readiness, stakeholder alignment and sustainable adoption of new processes and tools
Contribute to governance, reporting and performance tracking frameworks
Build Future-Ready Capabilities
Promote a digital-first mindset and embed data-driven ways of working across Business Operations
Support capability building initiatives (e.g. AI, data literacy, digital tools) in alignment with TRD priorities
Contribute to the development of a future-ready workforce combining business, process and digital capabilities
Requirements Education
University degree in Informatics, Bioscience, Business Administration or similar with fluency in English and relevant experience in data, analytics, AI or platform roles.
Experience
Several years of experience in Process Management
Proven track record in delivering digital or AI-enabled transformation initiatives
Experience with enterprise systems (e.g. SAP/S4HANA) and global process models
Skills & Competencies
Experience leveraging data, automation and digital tools in a business context
Demonstrated learning agility in digital and AI topics
Understanding of data integrity, compliance and governance requirements
Strong end-to-end process thinking and operational excellence mindset
Ability to bridge business, digital and data domains
Strong stakeholder management in global, cross-functional environments
Solid change management and transformation delivery capabilities
Excellent communication, collaboration skills with proven speaking, presentation and facilitation experience in internal and external environments.
Desirable Requirements
Experience in pharmaceutical, biotech, or regulated environments
Exposure to large-scale transformation programs (e.g. SAP/S4/HANA, ERP transformations)
Certification or training in Lean, Six Sigma or Change Management
Rewards In addition to a market-competitive base salary, we offer an attractive incentive program, a modern company pension scheme, childcare facilities, learning and development opportunities as well as worldwide career possibilities within the Novartis group. In accordance with Austrian law, we are obliged to disclose the minimum salary as stated in the collective bargaining agreement. For this position the minimum salary is € 65,605.54 EUR/year (on a full-time basis). The actual salary will be significantly higher, as we strive to maintain a competitive position in the market and consider your previous experience, qualifications and individual competencies.
We are open for part-time and job-sharing models and support flexible and remote working where possible.
Commitment To Diversity And Inclusion / EEO Paragraph Novartis is committed to building an outstanding, inclusive work environment and diverse teams’ representative of the patients and communities we serve.
Adjustments For Applicants With Disabilities If because of a medical condition, physical disability or a neurodiverse condition you require an adjustment during the recruitment process, please reach out to disabilities.austria@novartis.com and let us know the nature of your request as well as your contact information. The support which we can provide will include advice on suitable positions as well as guidance at all stages of the application process. Austrian law provides candidates the opportunity to involve the local disability representative, Behindertenvertrauensperson (BVP), in the application process. If you would like to request this, please let us know in advance as a note on your CV.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Benefits and Rewards: Learn about all the ways we’ll help you thrive personally and professionally.
Read our handbook (PDF 30 MB)
#J-18808-Ljbffr
Summary This role drives operational excellence and digital transformation within Business Operations by integrating digital capabilities, AI-enabled solutions and end-to-end transformation initiatives. Acting as a key interface between Business, IT (DD&IT), and global process owners, the position enables sustainable business value, adoption of digital solutions and the evolution of a future-ready, scalable, digitally enabled function.
Location - Schaftenau, Austria
About The Role Major Accountabilities
Drive Process Excellence
Continuously optimizing processes through digital tools and automation to deliver efficient, scalable and high-quality outcomes.
Identify and implement opportunities for standardization, simplification and efficiency gains
Partner with Global Process Owners, Business Partners and country teams to ensure consistent execution and optimization of processes
Enable end-to-end SAP/S4HANA processes in alignment with global standards
Enable Digital & AI Transformation
Drive adoption of data, digital and AI solutions.
Translate business needs into scalable digital use cases and support prioritization within the transformation portfolio
Enable effective utilization of digital tools by acting as a bridge between technical and business stakeholders
Lead Cross-Functional Initiatives
Manage and deliver transformation initiatives ensuring alignment across departments and functions
Ensure business readiness, stakeholder alignment and sustainable adoption of new processes and tools
Contribute to governance, reporting and performance tracking frameworks
Build Future-Ready Capabilities
Promote a digital-first mindset and embed data-driven ways of working across Business Operations
Support capability building initiatives (e.g. AI, data literacy, digital tools) in alignment with TRD priorities
Contribute to the development of a future-ready workforce combining business, process and digital capabilities
Requirements Education
University degree in Informatics, Bioscience, Business Administration or similar with fluency in English and relevant experience in data, analytics, AI or platform roles.
Experience
Several years of experience in Process Management
Proven track record in delivering digital or AI-enabled transformation initiatives
Experience with enterprise systems (e.g. SAP/S4HANA) and global process models
Skills & Competencies
Experience leveraging data, automation and digital tools in a business context
Demonstrated learning agility in digital and AI topics
Understanding of data integrity, compliance and governance requirements
Strong end-to-end process thinking and operational excellence mindset
Ability to bridge business, digital and data domains
Strong stakeholder management in global, cross-functional environments
Solid change management and transformation delivery capabilities
Excellent communication, collaboration skills with proven speaking, presentation and facilitation experience in internal and external environments.
Desirable Requirements
Experience in pharmaceutical, biotech, or regulated environments
Exposure to large-scale transformation programs (e.g. SAP/S4/HANA, ERP transformations)
Certification or training in Lean, Six Sigma or Change Management
Rewards In addition to a market-competitive base salary, we offer an attractive incentive program, a modern company pension scheme, childcare facilities, learning and development opportunities as well as worldwide career possibilities within the Novartis group. In accordance with Austrian law, we are obliged to disclose the minimum salary as stated in the collective bargaining agreement. For this position the minimum salary is € 65,605.54 EUR/year (on a full-time basis). The actual salary will be significantly higher, as we strive to maintain a competitive position in the market and consider your previous experience, qualifications and individual competencies.
We are open for part-time and job-sharing models and support flexible and remote working where possible.
Commitment To Diversity And Inclusion / EEO Paragraph Novartis is committed to building an outstanding, inclusive work environment and diverse teams’ representative of the patients and communities we serve.
Adjustments For Applicants With Disabilities If because of a medical condition, physical disability or a neurodiverse condition you require an adjustment during the recruitment process, please reach out to disabilities.austria@novartis.com and let us know the nature of your request as well as your contact information. The support which we can provide will include advice on suitable positions as well as guidance at all stages of the application process. Austrian law provides candidates the opportunity to involve the local disability representative, Behindertenvertrauensperson (BVP), in the application process. If you would like to request this, please let us know in advance as a note on your CV.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Benefits and Rewards: Learn about all the ways we’ll help you thrive personally and professionally.
Read our handbook (PDF 30 MB)
#J-18808-Ljbffr
Senior Expert Operational Excellence – Business Operations Digital Transformation (LDC & AI) (m/f/d) Arbeitgeber: Novartis
Novartis ist ein hervorragender Arbeitgeber, der seinen Mitarbeitern in Basel, Schweiz, eine dynamische und innovative Arbeitsumgebung bietet. Mit einem starken Fokus auf Mitarbeiterentwicklung und einer Kultur der Zusammenarbeit ermöglicht das Unternehmen seinen Angestellten, ihre Fähigkeiten im Bereich KI und Technologie strategisch auszubauen. Die flexiblen Arbeitsoptionen und leistungsorientierten Boni machen Novartis zu einem attraktiven Arbeitsplatz für alle, die eine sinnvolle und lohnende Karriere anstreben.
