h3Salary Range /h3pCHF93,800.00 - CHF174,200.00 /ph3Job Description Summary /h3pAre you passionate about building meaningful customer relationships and making a difference for patients? /ppAs a Sales Representative Neuroscience, you will be a key driver of our customer interactions and sales performance across the German-speaking part of Switzerland. You will represent our customer experience approach in the field, building strong and sustainable relationships with healthcare professionals and other key stakeholders. /ppBy combining customer insights, data and a deep understanding of the healthcare environment, you will create personalized customer experiences that deliver value for healthcare professionals and patients while driving sustainable sales growth in a compliant and ethical manner. /ph3Job Description /h3h3Key Responsibilities /h3ulliDrive competitive sales growth /liliIdentify and prioritize high-potential healthcare professionals and relevant stakeholders using available data and customer insights. /liliDrive sales performance by creating and orchestrating meaningful, high-quality customer experiences. /liliDevelop and continuously adapt territory, account and customer interaction plans based on insights, performance and evolving customer needs. /liliTake ownership of customer engagement within your territory and contribute to the achievement of agreed business objectives. /li /ulh3Engage and build strong customer relationships /h3ulliEngage healthcare professionals through both in-person and virtual interactions, using value-based conversations to understand their challenges, priorities, decision drivers and unmet needs. /liliPersonalize customer engagement journeys based on individual preferences, relevant content and appropriate communication channels. /liliBuild long-term, trusted relationships with healthcare professionals through consistent, relevant and value-adding engagement. /liliDeliver memorable, customer-centric experiences by listening to customer needs and developing a strong understanding of their healthcare environment. /liliEstablish effective working relationships with relevant opinion leaders and medical influencers within the territory, supporting improvements across the patient journey. /li /ulh3Develop deep customer insights /h3ulliGather insights to understand what matters most to customers and identify opportunities to create additional value. /liliFollow up on customer feedback and translate insights into meaningful actions. /liliLeverage available data to dynamically prioritize and adjust territory, account and customer engagement plans. /liliShare relevant customer and market insights with internal stakeholders to support the development and continuous improvement of content, campaigns and customer interaction plans. /li /ulh3Deliver value for customers and patients /h3ulliCollaborate with cross-functional colleagues to identify and implement solutions addressing unmet customer and patient needs. /liliAct as a trusted partner to customers by listening, learning and developing a strong understanding of their needs and environment. /liliIdentify opportunities to create value-adding solutions while maintaining the highest standards of compliance and ethical conduct. /liliContribute to a collaborative, customer-focused culture by sharing insights, best practices and learnings across teams. /li /ulh3Ethics compliance /h3ulliDemonstrate integrity, transparency and respect in all interactions with customers, colleagues and external stakeholders. /liliOperate in accordance with the Novartis Code of Ethics, Values and Behaviors and all applicable policies and requirements. /liliEnsure technical complaints, adverse events and relevant special-case scenarios are reported within required timelines. /liliManage the distribution of marketing samples where applicable and in accordance with relevant requirements. /li /ulh3What You'll Bring to the Role /h3h3Essential Requirements /h3ulliExperience in a customer-facing commercial, sales or healthcare environment. /liliStrong customer orientation with the ability to build trusted and sustainable professional relationships. /liliExcellent communication, influencing and interpersonal skills. /liliAbility to understand customer needs and translate insights into relevant, value-adding interactions. /liliComfortable using data and insights to prioritize customers and manage territory activities. /liliStrong collaboration skills and the ability to work effectively within cross-functional teams. /liliHigh degree of ownership, agility and results orientation. /liliCommitment to operating with integrity and in accordance with applicable ethical and compliance standards. /liliFluent German , with the ability to engage confidently with customers across the German-speaking region. /li /ulh3Desirable Requirements /h3ulliPrevious pharmaceutical, biotechnology or healthcare sales experience. /liliExperience engaging healthcare professionals and other stakeholders in a field-based environment. /liliKnowledge of the Swiss healthcare environment. /liliPrevious experience within Neuroscience or a related therapeutic area. /liliExperience with omnichannel or hybrid customer engagement. /li /ulh3Benefits Rewards /h3pAt Novartis, /p #J-18808-Ljbffr
Sales Representative Neuroscience (German speaking part) in Zug Arbeitgeber: Novartis
Novartis in Schaftenau, Österreich, ist ein hervorragender Arbeitgeber, der eine dynamische und unterstützende Arbeitsumgebung bietet. Mit einem starken Fokus auf Mitarbeiterentwicklung und kontinuierlichem Lernen fördert das Unternehmen eine Kultur der Zusammenarbeit und Innovation. Die Möglichkeit, an globalen Projekten zu arbeiten und einen bedeutenden Einfluss auf die Gesundheitsversorgung zu haben, macht Novartis zu einem attraktiven Arbeitsplatz für Fachkräfte im Bereich Regulatory Affairs.
