Primary Care Customer Representative (M/F)

pSelect how often (in days) to receive an alert: Create Alert /p h3Primary Care Customer Representative (M/F) /h3 pLocation: Zurich, Switzerland Zurich, CH /p pbJob Title: /bPrimary Care Representative /p pbLocation: /bLausanne and Fribourg, French-speaking Switzerland. This is a field-based role, and you will need to live within the territory. /p h3Your impact begins here /h3 pAs Primary Care Representative, you will be the Novo partner for general practitioners and their teams across Lausanne and Fribourg. You will help healthcare professionals understand our treatments, raise awareness of cardiometabolic diseases such as diabetes and obesity, and grow sales across your territory. Primary care is often where people living with these conditions first look for support, so the relationships you build and the conversations you lead can help more people access the right treatment. /p h3What you’ll bring /h3 pYou know how to build trusted relationships, and you turn them into results. You will also bring: /p ul liAt least 2–3 years of direct sales experience, ideally in the pharmaceutical, healthcare or FMCG sectors. Strong sales experience in other customer-facing roles is also relevant. /li liA track record of meeting or exceeding sales targets by planning your territory well and following through. /li liA customer-centric approach and the ability to explain treatments clearly and credibly to healthcare professionals. /li liPersonal leadership: you focus on what matters, make things happen and adapt quickly when things change. /li liA team player mindset, with a good understanding of the healthcare business and the wider industry. /li liFluent French, plus a basic knowledge of English and German. /li liResidence within the Lausanne or Fribourg territory, which is required for this role. /li /ul h3Useful, but not essential: /h3 ul liA paramedical, medical or scientific education, or a related background. /li liA SHQA certificate is a plus. /li liExisting relationships in primary care, ideally in cardiometabolic diseases such as diabetes and obesity. /li /ul h3What you’ll do /h3 pYou will own your territory and its results. You will plan your priorities and decide how best to engage each healthcare professional, whether that is face to face or through remote detailing. /p ul liBuild and grow professional relationships with general practitioners, gynaecologists and obstetricians (OBGYNs), and medical practice assistants and coordinators (MPAs and MPKs). /li liPut targeted sales strategies into practice to meet and exceed your territory sales goals, and share clear, accurate product information with healthcare professionals. /li liRaise awareness of cardiometabolic diseases in primary care settings. /li liDevelop and deliver a territory business plan in line with brand strategies. Identify new or underused channels with real potential and develop them. /li liUse customer relationship management (CRM) tools to track your interactions and analyse market trends. Share insights, competitive intelligence and results with the national team. /li liWork to the highest ethical standards and comply with industry regulations, legal requirements and internal guidelines in every interaction. /li /ul h3Who you’ll work with /h3 pYou will join the Sales team in Switzerland, part of International Operations, and report to the Senior Field Sales Manager for Primary Care Representatives. Your work will focus on Lausanne and Fribourg, and your insights will contribute to results nationally. /p pIn the field, you will work closely with Field Sales Managers, Specialist Care Representatives and Medical Science Liaisons so that healthcare professionals get the right support at the right time. Across the business, your key partners will include Marketing, CCE, Medical, Market Access, LECQ and our E-Reps. Together, you will share what you are seeing in the field, set priorities and move quickly when an opportunity opens up. /p h3What you can expect here /h3 pYou will be trusted to run your territory with real ownership, with clear performance expectations and a team that recognises results. You will keep building your skills through ongoing training and internal meetings, and your input will help shape how the team works. /p pYou will grow alongside experienced colleagues across sales, medical and marketing, and you will have the support you need to perform at your best. /p #J-18808-Ljbffr