For a UN Agency in Geneva, and to perform onsite fom Geneva, NTT DATA is currently seeking a Business Analyst to manage the collection, articulation and realization of user stories, business requirements and to-be processes throughout the project, working closely with the assigned project manager on a solution design and delivery that meets the business functional and quality requirements. You will need to have the following: Education and Certification: Required: Relevant university degree in information technology, computer science, or related field, or equivalent professional experience. Certification in business analysis (e.g CBAP, PMI-PBA, ITIL) or Business Process Modelling. Microsoft Dynamics 365 certification. Project Management Certification. Experience: Required: At least 6 years of experience as a business analyst delivering IT implementation projects. Experience working on Customer Relationship Management Solution projects. Experience working on automated workflow solution projects. Knowledge working with conference/event management applications. Capability to propose innovative solutions. Experience in international organizations, customer experience, or stakeholder engagement transformation programs. Skills set: Required: Collaborate and communicate closely with stakeholders via a distributed model, to regularly deliver business requirements, processes designs & prototypes. User story design and management. Requirements gathering including acceptance criteria definition. Business process modelling capability, including synthesizing different teams business practices into a common workflow with data flows and defined business logic. User Acceptance Testing (UAT) management including script creation, testing and acceptance criteria sign-off. Analytical problem-solving capability in complex or ambiguous contexts. Ability to work independently and in a team setting. Ability to adapt quickly to changing project requirements. Excellent communication skills; spoken and written English. Resolve user issues & challenges with careful communication. Be open to receiving feedback and constructive criticism. Research and showcase ways to leverage new and existing features of existing conference management tools. If you are interested and available for this opportunity as freelance contractor, NTT DATA is a global consultancy company, employing over 200.000 professionals world-wide. Within the International Institutions we have framework contracts with European Institutions like: European Commission; European Parliament; European Court of Auditors; Europol; NATO; Court of Justice; EPO; European Council, United Nations, etc. #J-18808-Ljbffr
Senior Business Analyst- Microsoft Dynamics 365 / PMI-PBA- ITIL / CRM- UN Agency in Genève Arbeitgeber: NTT DATA Europe & Latam
NTT DATA ist ein hervorragender Arbeitgeber, der seinen Mitarbeitern in der DACH-Region eine teamorientierte Unternehmenskultur mit viel Gestaltungsspielraum bietet. Mit flexiblen Arbeitszeiten, umfangreichen Gesundheitsangeboten und vielfältigen Weiterbildungsmöglichkeiten in der NTT DATA Academy fördert das Unternehmen nicht nur die berufliche Entwicklung, sondern auch das persönliche Wachstum seiner Mitarbeiter. Zudem ermöglicht die internationale Ausrichtung spannende Projekte und den Austausch mit Experten aus über 70 Ländern.
