A client of ours in the Sportswear and Athletics industry is looking for a On-Site Support Technician to join their Workplace Technology team in Berlin.
This is a hands-on L2 support role for someone who enjoys solving technical problems face-to-face and taking ownership of the local technology environment.
What you’ll be doing:
- Provide onsite L2 support and manage walk-in technical requests
- Troubleshoot Mac hardware, software and SaaS issues
- Manage endpoint provisioning, deployment and lifecycle
- Support macOS, MDM, Okta, Google Workspace and SSO/MFA
- Identify recurring issues and contribute to root cause analysis
What we’re looking for:
- Strong enterprise macOS / MacBook support experience
- Experience with MDM / Jamf or similar tools
- Working knowledge of Okta, Google Workspace and SSO/MFA
- Comfortable with L2 troubleshooting and endpoint lifecycle management
- Strong communication skills and a customer-first approach
- AV / video conferencing experience is a plus
This is ideal for someone who wants to be the go-to technology person onsite, rather than working in a high-volume service desk environment.
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Support Engineer - Contract | Berlin Arbeitgeber: Oliver Bernard
Als Arbeitgeber bietet dieses schnell wachsende, VC-unterstützte Start-up in München eine dynamische und innovative Arbeitsumgebung, die sich an der Schnittstelle von KI, Robotik und realen Daten bewegt. Mitarbeiter profitieren von einer offenen Unternehmenskultur, umfangreichen Weiterbildungsmöglichkeiten und der Chance, an bahnbrechenden Technologien zu arbeiten, die die Zukunft gestalten. Zudem ermöglicht die Lage in München den Zugang zu einem lebendigen Tech-Ökosystem und vielfältigen Networking-Möglichkeiten.
