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- Aufgaben: Manage client relationships and oversee campaign execution for top advertisers.
- Arbeitgeber: Join OneFootball, a dynamic company at the forefront of digital media and football.
- Mitarbeitervorteile: Enjoy a collaborative culture, diverse team, and opportunities for growth in a tech-savvy environment.
- Warum dieser Job: Be part of an innovative team that values inclusivity and drives sustainable growth in digital media.
- Gewünschte Qualifikationen: Experience in media advertising or account management; knowledge of ad operations is a plus.
- Andere Informationen: Fluency in English required; additional languages like Italian or Spanish are a bonus.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
Client Services Manager
Location: Berlin
As the Client Services Manager, you will play a critical role in managing and strengthening our client relationships, ensuring seamless campaign execution, and contributing to the overall revenue generation of the company. You will be the go-to expert for delivering high-quality service and fostering collaboration across internal teams to meet and exceed client expectations.
We are looking for a driven professional who combines hands-on experience in campaign management or ad operations with a passion for the ever-evolving digital media landscape. As our company continues to innovate and expand, your expertise will be instrumental in optimizing processes, enhancing client satisfaction, and supporting our journey toward sustainable growth and excellence in service delivery.
Your Role:
- Drive the Client Services Team’s success by managing and nurturing client relationships to foster growth and retention.
- You will work with blue chip advertisers and agencies from various industries.
- Oversee the end-to-end delivery of campaigns/projects, including setup, optimization, and performance reporting.
- Collaborate effectively with cross-functional teams such as Pre-Sales, Sales, Ad Solutions, Product, Data, Newsroom and Finance to ensure seamless execution and client satisfaction.
- Maintain and enhance the usage of internal tools and platforms (e.g., Salesforce, Google Ad Manager) for process efficiency and campaign success.
Your Profile:
- Experience or knowledge in media advertising, account management, ad operations, or the start-up ecosystem.
- Hands-on experience in campaign management or ad operations, with an understanding of ad servers (e.g., Google Ad Manager), is a significant advantage.
- A keen interest in the digital and mobile media landscape, paired with a tech-savvy mindset.
- A proactive, solution-oriented, and hands-on approach to challenges.
- A passionate team player with excellent collaboration and interpersonal skills.
- Fluent in English (proficiency in additional languages, especially Italian, Spanish, Portuguese is a plus).
At OneFootball, we value the insights and ideas that stem from having a diverse team. We believe everyone should have the opportunity to be a part of the beautiful game—irrespective of gender, race, ethnicity, nationality, age, background, sexual orientation, religion, team followed, or other personal traits.
Whether you’re a dedicated 24/7 football fan or not, we actively seek to recruit and support a diverse team to ensure our platform, football, and the wider world are viewed through an inclusive lens.
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Client Services Manager Arbeitgeber: OneFootball
Kontaktperson:
OneFootball HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Client Services Manager
✨Tip Number 1
Familiarize yourself with the latest trends in digital media and advertising. Understanding the current landscape will not only help you in interviews but also demonstrate your passion for the industry.
✨Tip Number 2
Network with professionals in the field, especially those who work in client services or ad operations. Engaging with others can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Showcase your experience with tools like Salesforce and Google Ad Manager. Being able to discuss specific examples of how you've used these platforms effectively can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss how you handle client relationships and resolve conflicts. Having concrete examples ready will illustrate your proactive and solution-oriented approach, which is crucial for this role.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Client Services Manager
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure to thoroughly read the job description for the Client Services Manager position. Highlight key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to emphasize relevant experience in campaign management, ad operations, and client relationship management. Use specific examples that demonstrate your success in these areas.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for digital media and your proactive approach to challenges. Mention your familiarity with tools like Salesforce and Google Ad Manager, and express your enthusiasm for working with diverse teams.
Highlight Your Language Skills: If you speak additional languages, especially Italian, Spanish, or Portuguese, make sure to mention this in your application. It can set you apart from other candidates and show your ability to connect with a diverse clientele.
Wie du dich auf ein Vorstellungsgespräch bei OneFootball vorbereitest
✨Showcase Your Campaign Management Experience
Be prepared to discuss specific campaigns you've managed in the past. Highlight your role in the setup, optimization, and performance reporting phases, as this will demonstrate your hands-on experience and understanding of ad operations.
✨Demonstrate Your Collaborative Skills
Since the role requires working with various internal teams, share examples of how you've successfully collaborated with cross-functional teams in previous positions. This will show that you can foster teamwork and ensure seamless execution.
✨Express Your Passion for Digital Media
Convey your enthusiasm for the ever-evolving digital media landscape. Discuss any recent trends or innovations that excite you and how you see them impacting client services. This will reflect your proactive and tech-savvy mindset.
✨Prepare Questions About Client Relationships
Think of insightful questions regarding how the company manages client relationships and what tools they use for campaign success. This shows your interest in the role and your commitment to enhancing client satisfaction.
