Team Lead IT Project Management

pAs Team Lead IT Project Management, you own the performance and development of the IT project management team within our Customer Success organization. Your team coordinates the implementation of our global network security solutions across international organizations, and you lead the project managers who deliver it. Within project governance, you step in directly on escalations. Open Systems configures, ships and installs the required Service Delivery Platform in all of the client's locations and offers lines for on-site connectivity. /ppBeyond delivery, you own how project management works as a discipline inside the CCO organization and the development of the project managers themselves. /ppOn a customer escalation, you protect two things at once: the customer relationship, and your own team, absorbing pressure so your project managers can deliver - while holding the company's position where it counts. /ph3We are looking for a strong leader who: /h3ulliHas a clear bias for action and the energy to lift the team around them /liliSteps up toward customers and internally and knows when to push and when to hold. That judgment is tested with customers, across the organization, and within the team /liliBuilds a high-performing team and holds people accountable while keeping their trust /liliLeads through credibility and care, not force /liliTurns vision into practical delivery /li /ulpYou have relevantwork experience in IT and an ETH, university or FH degree in Computer Science or a related field (sciences), are fluent in German and English, and enjoy the combination of technology, leadership and communication. /ph3What we need from you first: /h3ulliExperience leading, mentoring, or building a team, with formal people leadership a strong plus /liliStructured, analytical thinking and the ability to bring order to complexity /liliA solid command of project management, enough to set the standard, step in when governance requires it, and judge the work with authority /li /ulh3You also bring: /h3ulliReadiness to travel within the DACH region and occasionally worldwide (required) /liliExperience in IT project consulting and IT project management /liliQualifications such as PMP, CAPM and/or Prince2 are desired /liliExperience with global networks and internet service providers /liliConceptual knowledge of basic network security concepts and practices /liliA feel for the commercial and relationship side of working with ISP partners, including negotiation, is a welcome addition /li /ulh3What We Offer /h3pWant to join a team that enjoys making secure connectivity simple for our customers? You’ll be among people who believe in: /pulliCaring PASSIONATELYabout keeping our customers safe – We’re dedicated to solving problems. Whatever it takes. /liliThinkingUNCONVENTIONALLYto stay ahead – The world never fails to surprise us. So let’s surprise it first. /liliDoing the hard work to make thingsSIMPLE– Craft and hone something that delights in its simplicity. /liliWorkingCOLLABORATIVELYto build success – The power of the team will always make us faster and better. /li /ulpAs a testament to this, Open Systems has been recognized as an outstanding place to work. You’ll be surrounded by smart teams who enrich your experience and provide opportunities you will need to develop your skills and advance your career. /ppCome as you are! We are looking for amazing people of diverse backgrounds, experiences, abilities, and perspectives. Open Systems welcomes and encourages diversity in the workplace regardless of race, gender, religion, age, sexual orientation, disability, or veteran status. /ph3About Open Systems /h3pOpen Systems is about secure connectivity made easy, combining SD-WAN, Firewall, SWG, CASB, and ZTNA into a framework that supports secure connectivity across cloud and hybrid environments and locations. Open Systems Managed SASE provides a comprehensive SASE solution through an easy-to-use customer portal, underpinned with a unified data platform to drive future innovation, all delivered as a 24x7 managed service. /p #J-18808-Ljbffr