Senior Consultant

Permanent employee,Full-time· Remote, Hamburg

Context of the Role

Our Terminal Management System (TMS), OpenTAS, supports the logistics and operations of Tank Terminal Operators. The Senior Consultant will lead the successful delivery of OpenTAS projects, ensuring high standards of performance, innovation, and customer satisfaction. In this role, you will manage complex projects, provide strategic direction, and mentor junior consultants.

Key Tasks

• Lead in project teams in collecting, analyzing, reviewing, and documenting complex customer requirements.
• Provide expert-level support in mapping customer requirements against the OpenTAS product, recommending solutions and best practices.
• Develop functional and technical system specifications, ensuring alignment with customer business goals.
• Oversee and execute the setup and configuration of new locations using the OpenTAS Solution Design, ensuring all installations meet the highest quality standards.
• (Co-)Develop, implement and execute accurate test plans (FAT & UAT), coordinating with customer teams and ensuring best practices are followed.
• Lead troubleshooting analysis and resolution of complex test incidents, providing expert advice and recommendations.
• Manage Go-live and Hyper-care activities, overseeing the transition to operational teams in both Implico and customer organizations.
• Serve as a key point of contact for customers, providing strategic consultation and ensuring long-term relationships.
• Onsite activities may require 25 – 50% travel, depending on the project phase.

Required Skills

Personal Skills:

• Strong leadership and team management skills, with the ability to inspire and mentor junior team members.
• A deep understanding of business operations and the ability to provide valuable insights to clients.
• Senior collaboration, communication, negotiation, and presentation skills, with a focus on building long-term client relationships.
• Ability to manage multiple priorities and make critical decisions in a fast-paced environment.
• Intellectual curiosity and commitment to continuous learning and professional development.

Education and Experience:

• Bachelor’s/Master degree in IT, Information Systems, or Business Administration.
• 5+ years of experience in software implementation and consulting, ideally within the logistics, oil, gas, or related industries.
• Proven track record of successfully delivering complex technical projects.
• Strong command of both English and German (written and spoken).
• Advanced knowledge of software implementation methods, tools, and best practices.

Key Performance Indicators:

• Successful delivery of projects, measured through:
  -Timeliness and quality of deliverables
  -Client satisfaction and feedback.
  -Effectiveness in managing project budgets and resources.
• Ability to innovate and recommend improvements to internal processes and methodologies.
• Development of team members through coaching, mentoring, and knowledge-sharing initiatives.

Why us?

• We encourage mobile and flexible working
• Our working time account serves your work-life balance
• A works council that supports you in word and deed
• 30 vacation days per year are a matter of course
• We promote your development through our integrated career system
• Further education and training is extremely important to us and is openly practiced
• Configure any kind of JobRad – or several at the same time
• Events promote our open and team-oriented corporate culture
• You will come into contact with colleagues and customers on an international level
• And our global team is growing – you can be part of it too

• We encourage mobile and flexible working
• Our working time account serves your work-life balance
• A works council that supports you in word and deed
• 30 vacation days per year are a matter of course
• We promote your development through our integrated career system
• Further education and training is extremely important to us and is openly practiced
• Configure any kind of JobRad – or several at the same time
• Events promote our open and team-oriented corporate culture
• You will come into contact with colleagues and customers on an international level
• And our global team is growing – you can be part of it too

We look forward to receiving your application – preferably online via our application portal. This way we can guarantee a faster process. This is also the easiest way for you to send us all of your application documents!

We are pioneers in terminal management.
For over 40 years, we have been a leading provider of digitalized business process solutions for the midstream to downstream segment of the energy and chemicals supply chain. We have unique industry expertise that can be applied to even the most complex challenges, with a portfolio that covers the entire terminal spectrum and includes consulting, software solutions and managed services.
As digital engineers and consultants, we use our technological know-how and the insights of our partners to help our customers set new standards in the energy and chemicals industry.

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