Service Delivery IT Manager

OPENTEXT OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. Additionally, you will serve as a Service Manager, focusing one large financial strategic account. Meeting margin targets by establishing and standardizing delivery practices and solution approaches Allocating and optimizing resources to ensure efficient delivery and operational excellence Collaborating with the Senior Management team to align the Managed Services strategy with overall business goals Tracking key financial metrics, including billable utilization, project margins and client profitability At least 5 years of proven service management skills Very good communication and presentation skills in English and German (at least C1 level) OpenText is more than just a corporation, it\’s a global community where trust is foundational, the bar is raised, and outcomes are owned.