Warehouse Operations Supervisor

We are a highly data-driven company passionate about our customers. It is vital to ensure that customers always receive their orders on time and with quality. The processes at the FCs are largely manual, involving a large number of associates. One of the most critical roles is that of a Process Associate, who mentors and guides associates to meet customer expectations by following our standard work practices while keeping safety and quality in mind.

KEY JOB RESPONSIBILITIES:

1. Daily management of shifts.
2. Administrative management of associates.
3. Job allocation to associates.
4. Monitoring and mentoring of associates on productivity, quality, and safety.
5. Tracking and reporting of labor hours.
6. Tracking and feedback of associate performance.
7. Monitoring status of counts and problem-solving queues.
8. Responsible for shift quality and associated action plans.
9. Preparing and implementing training and development plans for associates.
10. Conducting a 4M and 5S audit for the respective workstations daily.
11. Participating in Operational Excellence initiatives in some capacity.
12. Standing in for the Area Manager.

BASIC QUALIFICATIONS:

1. High school education or equivalent.
2. 1+ year of experience in a customer-facing environment, warehousing, logistics, or manufacturing.
3. Ability to lift 25 kilograms, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach.
4. Fluent in speaking, writing, and reading English.
5. Experience with Microsoft Office products and applications.
6. Experience with Excel.

PREFERRED QUALIFICATIONS:

1. Bachelor’s degree.
2. German language proficiency C1/C2 and English B1/B2.

Job Type: Full-time

Pay: 30,255.00€ – 34,303.63€ per year

Work Location: In person

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