Customer Insights Consultant - MS Dynamics CE (m/f/x)

ph3Overview /h3pCustomer Insights Consultant - MS Dynamics CE (m/f/x) at ORBIS SE. You will support companies in improving their customer relationships through data-driven insights, analyze requirements, design customized solutions based on Dynamics 365 Customer Insights, and support their implementation. You will work with internal teams and customers to integrate data sources, create segmentations, and enable personalized customer journeys. You will conduct workshops, create technical and functional documentation, and contribute to the continuous optimization of marketing, sales, and service processes. You will also provide support for presales activities and quotation preparation. /p h3Responsibilities /h3 ul liAnalyze customer requirements and design customized solutions based on Dynamics 365 Customer Insights /li liSupport implementation and integration of data sources across internal teams (e.g., Power Platform, Azure, SAP) to enable personalized customer journeys /li liConduct workshops and create technical and functional documentation /li liContribute to the continuous optimization of marketing, sales, and service processes /li liProvide support for presales activities and quotation preparation /li /ul h3Your Offer / What We Look For /h3 ul liA degree in business informatics, business administration, or a comparable qualification /li liExperience in consulting or implementing Microsoft Dynamics 365 CE, especially Customer Insights /li liAbility to translate customer needs into added value with targeted customer experiences /li liKnowledge of Microsoft Power Platform (Power BI, Power Automate, Power Apps) is an advantage /li liAnalytical thinking, strong communication skills, and customer focus /li liVery good German and English skills; French is an advantage /li /ul h3What We Offer /h3 ul liA challenging and varied role in a dynamic environment /li liOpportunities for professional development and further training /li liA supportive and friendly team /li liA state-of-the-art office in Baar with all the amenities /li liHomeoffice, remote work, and up to 30 days of vacation /li /ul h3About ORBIS Schweiz AG /h3 pORBIS Schweiz AG supports medium-sized as well as international companies in the digitalization of their business processes: from the joint development of the customer-specific Big Picture to practical implementation in projects. Founded in 1986, the ORBIS Group currently employs more than 950 people at national and international locations. Contact: Nicolas Wepener, . Address: Neuhofstraße 24, CH-6340 Baar. /p h3Seniority level /h3 ul liEntry level /li /ul h3Employment type /h3 ul liFull-time /li /ul h3Job function /h3 ul liOther /li /ul h3Industries /h3 ul liIT Services and IT Consulting /li /ul pReferrals increase your chances of interviewing at ORBIS SE by 2x. Get notified about new Customer Advisor jobs in Baar, Zug, Switzerland. /p pWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. /p /p #J-18808-Ljbffr