Information Systems Officer

Principal Functions

Under the direct supervision of the Head, IS Operations, Infrastructure and Support and in accordance with the OPCW Core Values of Integrity, Professionalism and Respect for Diversity/Gender Equality, the Information Systems Officer performs the following duties:

• Manages projects involving feasibility studies, systems analysis, architectural and functional design, development and implementation of new complex IT systems;
• Develops detailed system and other functional specifications and user documentation for major systems;
• Provides expert advice on the architecture, configuration and security controls of complex IT systems;
• Understands how to select and enable deployment of cryptographic protection mechanisms at the appropriate accreditation levels;
• Manages ICT Project related to upgrade, replacement or introducing new complex IT systems, including managing delivery by contractors and vendors;
• Coordinates the development, implementation and maintenance of ICT systems, including voice and data systems e.g. high assurance telephony, messaging and conferencing systems;
• Monitors compliance with information security policies and standards;
• Assists in developing and updating Standard Operating Procedures and Work Instructions for operations and maintenance of high assurance ICT Systems;
• Assists in developing resilience and disaster recovery plans related to existing and new ICT Systems;
• Researches, analyses and evaluates new technologies and makes recommendations for their deployment;
• Provides a source of relevant professional expertise to support management decision making through provision of information and expert advice in conjunction with OCS;
• Performs other duties as required.

Knowledge and Experience

Education

Essential: An advanced degree in Computer Science, Information technology, or a related discipline. A first level university degree in combination with additional qualifying experience (minimum 7 years) may be accepted in lieu of the advanced university degree. A high school diploma may be accepted in combination with additional qualifying experience (minimum 11 years) and proof of relevant diploma's and/or specialised training.

Desirable: Certifications in ICT operations; Certifications or demonstrable experience in Microsoft Azure Architecture, Designing Microsoft Server Infrastructure, VMWare, VDI are desirable; Certifications in the field of Cyber Security is also desirable.

Experience

Essential: A minimum of 5 years of experience in:

• Designing, implementing and managing high assurance ICT Infrastructure systems;
• Experience in designing architecture for complex ICT solutions commensurate to the classification of the information processed and ensuring the systemic components inter-operate whilst maintaining accreditation;
• Experience in delivering projects in the field of high assurance ICT networks and systems including but not limited to: Fiber based networks and hardened thin/zero clients, Transport encryption and application encryption aligned to security monitoring requirements, Microsoft AD based high assurance systems including email and IM deployment with appropriate security controls and monitoring;
• Extensive experience and demonstrable expertise in designing, implementing and managing high assurance ICT Infrastructure systems;
• Extensive experience in the deployment of high assurance systems in a deployable model e.g. remote endpoints in high threat environments utilising available transport media e.g. cellular, satcoms, MPLS;
• Experience in managing contractors from both operational and administrative standpoints;
• Experience with designing and managing ICT Security Controls;
• Practical knowledge of ICT Infrastructure and Operations;
• Knowledge of TEMPEST requirements and deployment.

Desirable: Experience in information security and working with highly assurance information systems; Experience working in International Organizations such as UN and affiliated agencies or government/civil service with high assurance requirements.

Skills and Abilities (key competencies)

• Ability to design operational procedures and hand over/coach/empower junior personnel and peers;
• Ability to analyse problems and react quickly in problematic situations with minimum supervision;
• Excellent planning skills;
• Excellent communication skills, both oral and written;
• Ability to think strategically;
• Ability to challenge established thinking and consider alternative thinking;
• Innovative and creative problem-solving skills;
• Demonstrates persistence when faced with difficult problems or challenges;
• Ability to work to tight deadlines and handle multiple concurrent activities assuring required results are achieved;
• Financially literate and able to develop cost-effective business cases or investment proposals.

Language Requirements

Fluency in English is essential and a good working knowledge of one of the other official languages (Arabic, Chinese, French, Russian, and Spanish) is desirable.