Deputy Director, Head of ICTS (P5)

Deputy Director, Head of ICTS (P5)

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Background This vacancy has been re-opened to expand the applicant pool. Candidates who have already applied for this position remain under consideration and do not need to reapply.
Responsibilities
Planning and coordinating the development of work programmes and the allocation of staff resources, monitoring performance of staff in the section, leading multiple and concurrent large, high‑profile projects;
Providing leadership, advising senior management on ICT matters and supporting the ICT governance system;
Managing the development and operation of enterprise ICT systems, infrastructure and networks;
Developing and monitoring ICT policies, procedures and standards for the OSCE, including the Secretariat, Institutions and field operations;
Defining the needs of the Organization with regard to information systems in close co‑operation with senior management and proposing a prioritized programme of systems development in support of the organization’s objectives and strategic plans;
Managing the design of appropriate ICT architectures; putting in place quality assurance systems, risk plans, disaster recovery procedures and business continuity plans in co‑operation with Risk Management, Compliance and Information Security Unit;
Identifying and implementing ICT outsourcing opportunities;
Overseeing contractual arrangements related to ICT services and acquisitions;
Developing and monitoring the ICT programme budget;
Exercising overall management responsibility for the implementation of the work programme, including planning, supervising, budgetary control, administrative oversight and evaluation;
Maintaining a motivated workforce and fostering a work environment conducive to efficient and effective results‑based teamwork;
Performing other related duties as required.
Qualifications
Second‑level university degree in computer science or a related advanced degree, and/or business administration and public administration; a first‑level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the second‑level university degree;
Desirable certifications in Project Management (PRINCE2, PMP), IT Service Management (ITIL), and COBIT;
A minimum of ten years (twelve years with a relevant first‑level degree) of progressively responsible professional‑level experience in planning, development and operation of complex ICT systems, of which at least some in an international environment;
Experience in ICT budget management, governance, policy development, and vendor management and outsourcing, including cloud computing;
Experience in managing Microsoft‑based on‑premise enterprise ICT environments including Active Directory, Windows Server, MS Exchange, and MS SharePoint;
Experience in managing Enterprise Resource Planning (ERP) systems based on Oracle E‑Business Suite;
Experience in managing development and maintenance of custom software application;
Experience in IT Service Management based on ITIL framework, and IT Project Management using PRINCE2 and agile methods;
Experience in information security management and ICT security operations;
Excellent oral and written communication skills in English;
Excellent leadership, programme, and project management skills, with a track record of managing diverse teams and complex ICT portfolios;
Ability and willingness to work as a member of a team with people of different cultural, religious, gender and political backgrounds, while maintaining impartiality and objectivity;
Demonstrated gender awareness and sensitivity, and an ability to integrate a gender perspective into tasks and activities.
Remuneration Package Monthly remuneration is around EUR 11,300, with the actual monthly salary depending on post adjustment and family status. OSCE salaries are exempt from taxation in Austria. Social benefits will include participation in the Cigna medical insurance scheme and the OSCE Provident Fund. Other allowances and benefits are similar to those offered under the United Nations Common System. Appointments are normally made at Step 1 of the applicable OSCE salary scale. In exceptional cases, an initial appointment at up to Step 3 may be considered.
Equal Opportunity and Diversity The OSCE is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all religious, ethnic and social backgrounds to apply.
Application To apply, please use the OSCE online application link at https://vacancies.osce.org/.
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Osce Recruiting-Team