Senior Software Consultant (m / f / x) Salesforce

OSF Digital is a leading digital transformation firm with a global footprint in 30+ countries and 2000+ employees. Our passion is helping businesses leverage commerce, marketing, sales, service, analytics, loyalty, and digital experience solutions. With rapidly growing, global expertise in enterprise-connected commerce, OSF seamlessly guides brands throughout their entire digital transformation journey. Every day, we work with the largest and most well-known firms across the globe; and every day, we create meaningful customer experiences. When we unite as one team and pursue one shared vision, we can revolutionize how our customers work.Key ResponsibilitiesEngage with clients to understand their business processes and identify specific needs for Salesforce Core solutions, including Sales Cloud, Service Cloud, and Experience CloudAnalyze client requirements and business challenges to recommend additional Salesforce solutionsProvide expertise on Salesforce Core functionality, features, and potential limitations, including flow and AI. Design and present Salesforce Core solutions to stakeholders, clearly articulating the benefits and strategic fitCollaborate with Salesforce developers and other IT professionals to ensure accurate implementation of chosen Salesforce Core solutions, including integration with third-party applicationsOversee the customization and configuration of Salesforce Core to meet client specifications.Conduct training sessions and workshops for clients to facilitate effective adoption of Salesforce CoreProvide ongoing support and advice to clients, including troubleshooting and optimization of applicationsProven experience as a Consultant, Business Analyst, or similar role on the Salesforce Core platformAbility to advise customers on their CRM journey, providing best practices both by own experience and salesforce bet practicesFamiliarity with software deployment and project lifecycle management within the Salesforce ecosystemRelevant certifications in Salesforce Core, consulting, or project management (e.g., Sales, Service, Data Cloud, Experience or Industry specific, PMP)Expertise in Salesforce Core functionality, including Sales Cloud, Service CloudAbility to translate complex technical information into understandable terms for non-technical clients. Strong organizational skills with the ability to manage multiple clients or projects simultaneouslyFluency in German is mandatoryOSF Digital is proud to be an equal opportunity employer, where you can bring your whole self to work. Join an inclusive and passionate community of professionals who help bring about digital transformation for businesses around the world. At OSF Digital, we welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, color, religion, national origin, age, marital status, or any other protected category in any of the jurisdictions in which we conduct business. Explore our opportunities and join us on an amazing journey! #J-18808-Ljbffr