Software Consultant (m/w/d) Support

OSF Digital is a leading digital transformation firm with a global footprint in 30+ countries and 2000+ employees. Our passion is helping businesses leverage commerce, marketing, sales, service, analytics, loyalty, and digital experience solutions. With rapidly growing, global expertise in enterprise-connected commerce, OSF seamlessly guides brands throughout their entire digital transformation journey. Engage with clients to understand their business processes and identify specific needs for Salesforce Core solutions, including Sales Cloud, Service Cloud, and Experience Cloud Analyze client requirements and business challenges to recommend additional Salesforce solutions, such as Salesforce CPQ (Configure, Price, Quote) and Salesforce Shield for enhanced security Provide expertise on Salesforce Core functionality, features, and potential limitations, including flow and AI. Design and present Salesforce Core solutions to stakeholders, clearly articulating the benefits and strategic fit Collaborate with Salesforce developers and other IT professionals to ensure accurate implementation of chosen Salesforce Core solutions, including integration with third-party applications Oversee the customization and configuration of Salesforce Core to meet client specifications. Conduct training sessions and workshops for clients to facilitate effective adoption of Salesforce Core Provide ongoing support and advice to clients, including troubleshooting and optimization of applications Proven experience as a Consultant, Business Analyst, or similar role on the Salesforce Core platform Ability to advise customers on their CRM journey, providing best practices both by own experience and salesforce bet practices Familiarity with software deployment and project lifecycle management within the Salesforce ecosystem Relevant certifications in Salesforce Core, consulting, or project management (e.g., Sales, Service, Data Cloud, Experience or Industry specific, PMP) Expertise in Salesforce Core functionality, including Sales Cloud, Service Cloud, Experience Cloud, CPQ, and Salesforce Shield Strong organizational skills with the ability to manage multiple clients or projects simultaneously Fluency in German is mandatory