Role overview
This on-site IT Support Engineer role keeps local IT infrastructure running smoothly for a network of patient care clinics, supporting hardware, networks, applications, and office or warehouse environments. The position sits within a global IT service desk team and reports remotely to the IT Service Manager, serving as the local go-to person for day-to-day operations and project execution. The role requires living within Sweden and willingness to work across multiple company locations.
Responsibilities
- Provide first-line support to users both remotely and onsite.
- Deploy, configure, and maintain computer hardware, software, and peripheral devices.
- Execute system installations, tests, and integrations.
- Monitor and maintain system performance, reliability, and security.
- Keep technical documentation current and accurate.
- Collaborate across functions while working independently on routine issues.
Requirements
- Vocational or Bachelor's degree in a relevant field, preferably IT.
- At least one year of experience in an IT support engineer or comparable role.
- Service-minded, hands-on attitude with dedication to the IT function.
- Flexibility to work across multiple company locations in Sweden.
- Ability to collaborate effectively within a cross-functional team environment.
Benefits and work setup
- Hybrid support work spanning office and warehouse settings, with both remote and onsite responsibilities, and exposure to global IT best practices through a worldwide service desk team.
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