Key Account Manager | Crypto Casino | Berlin
Join to apply for the Key Account Manager | Crypto Casino | Berlin role at over99.
We’re reimagining the crypto gaming experience—fast, bold, and built around our players. We’re on the hunt for a superstar Key Account Manager to nurture and grow relationships with our most valued players. If you love delivering top-tier service, building trust, and creating memorable moments for VIPs, this role is made for you.
🎯 What You’ll Be Doing
- Build, manage, and grow relationships with high-value players
- Act as the main point of contact for VIPs—resolving issues, answering questions, and providing premium support
- Collaborate with marketing, support, and product teams to ensure seamless experiences
- Design and deliver personalised promotions, rewards, and events to boost loyalty
- Monitor VIP player activity to uncover trends, opportunities, and areas for engagement
- Analyse feedback and behaviour to help shape our player-first strategy
- Stay ahead of industry trends to keep our VIP offering fresh, relevant, and competitive
✅ What You Bring
- Experience in VIP or Key Account Management—ideally within online gaming, crypto casinos, or high-touch customer environments
- A strong understanding of what high-value players want—and how to deliver it
- Excellent communication and relationship-building skills
- Data-driven thinking with a knack for spotting patterns and acting on insights
- A self-starter mindset—you\'re independent, but love working with a team
- Bonus: Experience in crypto or iGaming is great—but we also welcome candidates with a genuine passion for sports, online casinos, or entertainment-driven products
✅ Why Work With us?
- Flexible hours & competitive salaries
- Located at the famous Kurfürstendamm, our office boasts a private rooftop terrace with stunning views of Berlin.
- Pension
- Top performance comes from a healthy mind and body—enjoy our complimentary gym pass.
- High-impact work that reaches thousands of players
- A creative team that values bold ideas and real ownership
Apply now and help us deliver world-class service to the players who matter most.
*** Applicants must be based based in Berlin ***
