Field Process Engineer

• Field Process Engineer
• Job Function: Commercial
• Business Unit: Plasma Technology

Plasma Technology, as a part of Oxford Instruments Group, offers flexible, configurable process tools and leading-edge processes for the precise, controllable and repeatable engineering of micro- and nanostructures.

Our systems provide process solutions for the etching of nanometre-sized features, nanolayer deposition and the controlled growth of nanostructures.

These solutions are based on core technologies in plasma-enhanced deposition and etch, ion-beam deposition and etch, atomic layer deposition, deep silicon etch and physical vapour deposition.

Role Purpose

To ensure that Plasma Technology, our cutting‑edge semiconductor equipment is fully functional and available for customer use, involving regular extensive travel.

• Your Key Responsibilities
• Carry out Process acceptance and support visits as required within the European region.
• Demonstrate process performance of tools installed at customer’s sites to pass customer acceptance tests and achieve system acceptance. This will involve foreign travel.
• Carry out remote process work for tool acceptances and issue support, including acting as main customer contact for these acceptances.
• Actively follow up all acceptances with customers to obtain signature of acceptance. Timely forwarding of these forms to Resource Controller, helpdesk and finance as required.
• Develop an excellent working knowledge of the technology to facilitate fault‑finding and root cause analysis on processing results or equipment performance to deliver optimised process and hardware performance.
• Carry out customer training both at OIPT and at customer sites.
• Liaise with the process department and development teams to gain a working knowledge of new processing requirements for new market technologies.
• Liaise with Sales Team to provide useful background information.
• Ideal Match
• Masters level minimum in physics/chemistry/something closely related.
• Significant experience of the semiconductor industry or relevant experience in an academic institution.
• Thin film measuring skills (e. g. SEMS).
• Deposition experience essential.
• Self‑starting, diligent and enthusiastic. A professional approach to working independently and managing your own time.
• Highly innovative and good lateral thinking skills for identifying opportunities for technology development applications.
• Focused on excellent customer service.
• Good diagnostic skills and problem‑solving abilities.

Positive and enthusiastic attitude to technical challenges, and flexibility to cope effectively with changes to specifications or priorities.

• Excellent written and oral communication in English. Able to articulate, present and report on technical or complex issues clearly and succinctly.
• Driving licence and prepared to travel extensively for up to 90%.
• We Offer
• Company car
• Pension plan benefits
• Language Courses
• Frequent travel opportunities
• Flexible working hours
• Fantastic team and supportive culture
• Development programmes
• Home office
• Paid annual leave

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability.

We encourage applications from people of all backgrounds and would ask you to get in touch if you are concerned about any barriers you feel you may be facing in your application process with us.

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