AI & Process Automation Manager
Key Responsibilities
- Identify, evaluate, and prioritize AI and automation opportunities across business functions
- Drive the implementation of AI use cases with a strong focus on operational efficiency and business value
- Analyze and optimize core business processes and identify automation potential
- Translate business requirements into scalable AI-enabled solutions
- Coordinate AI initiatives across multiple stakeholders and ensure alignment with strategic objectives
- Support the development and implementation of AI governance principles and best practices
- Collaborate with Data Analytics, IT, Risk, Compliance, and Legal teams to ensure responsible AI adoption
- Maintain and prioritize the AI use case backlog and track initiative progress and impact
- Promote AI awareness and adoption through workshops, enablement programs, and community activities
- Monitor emerging AI technologies and assess their applicability for business processes and customer solutions
- Contribute to the continuous evolution of the organization’s AI capabilities and operating model
Key Qualifications
- University degree in Business Informatics, Computer Science, Data Analytics, Engineering, Business Administration, or a related field
- Proven track record in delivering AI, automation, digital transformation, or process optimization initiatives
- Hands-on experience implementing AI use cases and driving tangible business outcomes
- Understanding of modern AI technologies, including Generative AI, Machine Learning, and intelligent automation solutions
- Strong ability to bridge business requirements and technology capabilities
- Experience working in cross-functional environments involving business and IT stakeholders
- Excellent project and stakeholder management skills
- Structured, solution-oriented, and execution-focused mindset
- Strong communication skills with the ability to engage audiences at different organizational levels
- Experience in regulated industries or financial services is advantageous but not mandatory
Benefits
- Opportunity to shape the AI transformation journey of a leading financial services organization
- High degree of ownership and visibility across the business
- Diverse responsibilities spanning AI adoption, process automation, governance, and transformation
- Flexible working arrangements, including remote work options
- Long-term career growth within a future-oriented and innovation-driven organization
- Attractive compensation package and additional performance-related benefits
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