Solutions Architect (DACH) (m/f/d) | AI-Powered Customer Engagement SaaS | €70–90k base + bonus Germany | Remote 🚀 The Opportunity A key client - the category's #1 AI-powered customer engagement platform - is hiring a Solutions Architect for DACH to turn enterprise deals into live, revenue-driving deployments. You'll be the technical authority in the room with senior IT and engineering leaders: running data workshops, shaping the architecture, and moving major brands from proof-of-concept to full production. It's a rare seat - deep technical ownership and direct customer impact on a platform competing vendors can't match on channel breadth. 🏢 The Business Our client's platform brings everything marketing and customer engagement teams need into one place: an AI-native suite with an integrated Customer Data Platform that unifies data, personalisation, and journey orchestration across WhatsApp, SMS, email, web, app, and site search. It's trusted by 2,000+ brands, including some of the world's most recognisable Fortune 500 names, and consistently ranked a category leader by analysts. The company recently closed one of the largest growth rounds in its category, backed by top-tier global investors - fuel for continued expansion across 30+ markets. 🎯 The Role Own the technical path from signed deal to production: architecture, integration plan, and go-live Run data workshops that map the platform to each customer's business goals and technical environment Drive pilots and POCs rooted in business impact, then convert them into scaled, productive deployments Troubleshoot implementation and campaign-deployment issues - diagnose, unblock, resolve Clear technical blockers hands-on (config changes, sample code) and escalate cross-functionally when needed Partner with product and engineering to remove roadblocks and shape each customer's future roadmap 💡 What You'll Bring 5+ years in consultative technical deployment, solutions architecture, or implementation of complex, highly distributed SaaS applications Hands-on technical depth: JavaScript, HTML/CSS, REST APIs, XML, and database technologies - comfortable reading and writing sample code A track record of building deep technical relationships with senior IT and engineering stakeholders in large or strategic accounts Experience designing, integrating, and migrating across cloud and hybrid architectures Native or business-fluent German (C1+) and fluent English Nice to have: domain knowledge in martech, CDP, or marketing automation; a pre-sales or professional-services background. 🎁 What You'll Get €70–90k base + variable (80/20 split) Employee stock ownership - a real stake in what you build A serious learning stack: internal AI, coding, and language training plus LinkedIn Learning, MasterClass, Blinkist, and CloudGuru Global retreats and year-round team events across a 50+ nationality company How to Apply Click Apply or send your CV directly to Liam at lp@packgtm.com. All applications are handled confidentially. About Pack GTM Pack GTM is the go-to recruitment partner for B2B SaaS commercial hiring across DACH. We connect sales, success, and leadership talent with some of the largest and fastest-growing software companies in the world - from seed-stage innovators to multi-national category leaders. Founded in Berlin, Pack GTM combines deep SaaS sales expertise with a modern, data-driven search approach. We live and breathe SaaS Sales recruitment. It's all we do. It's why we do it better. 🐺💜
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Pack GTM | SaaS Sales Recruitment in Germany Recruiting-Team
