About Our Client Prestigious hotel in the Swiss Alps Job Description Oversee all Rooms Division operations, including Front Office, Housekeeping, Laundry, Reservations, and Concierge, managing large teams across departments Drive flawless execution of service in line with ultra-luxury hospitality standards (Forbes and 5-star excellence standards) Lead, develop, and empower department heads and teams, ensuring high performance, discipline, and engagement (100+) Deliver exceptional, personalized guest experiences while maintaining operational efficiency at scale Collaborate closely with Revenue, Sales, and F German and/or French strongly preferred What's on Offer A strategic leadership role within a prestigious palace hotel Exposure to a diverse, multi-departmental team in the Swiss Alps A dynamic and high-performance environment #J-18808-Ljbffr