Assistant, Ecommerce Operations, Switzerland in Zug

As part of a small and energetic team you will ensure that all sold items are picked, packaged and dispatched within a duly manner and thus provide the customer with an exceptional online shopping experience in our newly established e Commerce fulfillment center in Rotkreuz. Part of the job will also be to handle returns and to respond to online customer queries in a timely and service-oriented manner. To ensure success in this position, you perform to a high level of accuracy. Top candidates will be upstanding, organized and able to perform under pressure, always having a state-of-the-art customer experience on top of their mind. WE DELIVER Let's deliver together: Picking, packaging and distribution of sold items Working with IT required for printing and handling of order/return fulfillment Providing a professional level of customer service via E-mail with emphasis on strong after sales service Checking and counting stock received for e Commerce inventory and shipping material Ensuring all returns are processed correctly and dealt with efficiently and timeously WE DREAM - This is what we dream of: Fluent in German Ability to work harmoniously with diverse range of people Proficient with using tools required for this position Physically agile and dexterous Hands-on mentality WE CARE - what you can expect: An internationally successful company Flat hierarchy Competitive compensation package An highly motivated team A modern workplace Can-Do-Attitude Events Personal and professional development through regular e-learning modules We are looking forward to welcoming you!