Our Vision and Values
In this House, you will continue to perpetuate the dream of our creator: that of a more beautiful and happier world. We aim to become the most desirable House in the world of beauty, an absolute reference of French luxury, a symbol of joy and hope. These values are: Craft together with joy, Lead with audacity, Cultivate Triumphant inclusivity, Commit and act to re-enchant the world. Design your dreams with Dior. Your Impact
Within the CRM team, the internship is responsible for strategically advancing our targeted client outreach and creating exceptional customer experiences. This internship offers a unique opportunity to gain hands‑on experience in a high‑performing industrial environment within the luxury sector. The intern will collaborate closely with marketing, retail and digital teams to analyze data, improve processes, and contribute to project success. Job Responsibilities
Contributing to the planning, execution, and analysis of CRM campaigns across the full customer journey. Adapting and optimizing newsletters and other CRM communications in line with local market requirements and international brand guidelines. Supporting segmentation, analysis and interpretation of customer data to derive targeted marketing actions. Tracking KPIs, reporting, and measuring the success of CRM activities. Supporting the development and quality assurance of the CRM database. Coordinating with Retail, E-Commerce and Product Marketing teams to ensure a 360 client experience and taking on independent projects throughout the internship process. The responsibilities outlined in this job description are subject to change based on the company's needs and ongoing projects. Qualifications
Currently pursuing or recently completed a degree in Business Administration, Marketing, Communications or a comparable field. Initial practical experience in marketing, CRM, or related areas (internships or working‑student role). Strong computer skills: PowerPoint and Excel skills are must. Adobe and Sales Force skills are desired. Good sense of aesthetics and audience‑appropriate messaging as well as strong communication skills. Analytical mindset, affinity for numbers, structured way of working and attention to detail. Initiation, creativity and team spirit. Fluent in English, German and French (written and spoken). Italian knowledge is desired. Additional Information
Inclusivity is not just a noble principle; it is the very heart of our excellence. In a world where our clients, talents and ideas increasingly come from diverse backgrounds, our diversity is our strength. At Parfums Christian Dior, this means being a House where everyone feels respected, welcomed and valued, regardless of their age, race, ethnicity, nationality, gender, gender identity and expression, sexual orientation, disability, marital or civil partnership status, maternity, paternity and adoption leave as well as any other class protected by law. Because we know: a House that reflects this diversity is a sustainable, vibrant House, rooted in both dreams and reality. Inclusivity cannot be decreed; it is practiced daily. Skills Development Opportunities
The intern will gain valuable experience in this role, beneficial for a career in marketing, digital, or CRM. This role will provide opportunities to demonstrate development in communications, clienteling, collaborations, strategic coordination and process optimisation.
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In this House, you will continue to perpetuate the dream of our creator: that of a more beautiful and happier world. We aim to become the most desirable House in the world of beauty, an absolute reference of French luxury, a symbol of joy and hope. These values are: Craft together with joy, Lead with audacity, Cultivate Triumphant inclusivity, Commit and act to re-enchant the world. Design your dreams with Dior. Your Impact
Within the CRM team, the internship is responsible for strategically advancing our targeted client outreach and creating exceptional customer experiences. This internship offers a unique opportunity to gain hands‑on experience in a high‑performing industrial environment within the luxury sector. The intern will collaborate closely with marketing, retail and digital teams to analyze data, improve processes, and contribute to project success. Job Responsibilities
Contributing to the planning, execution, and analysis of CRM campaigns across the full customer journey. Adapting and optimizing newsletters and other CRM communications in line with local market requirements and international brand guidelines. Supporting segmentation, analysis and interpretation of customer data to derive targeted marketing actions. Tracking KPIs, reporting, and measuring the success of CRM activities. Supporting the development and quality assurance of the CRM database. Coordinating with Retail, E-Commerce and Product Marketing teams to ensure a 360 client experience and taking on independent projects throughout the internship process. The responsibilities outlined in this job description are subject to change based on the company's needs and ongoing projects. Qualifications
Currently pursuing or recently completed a degree in Business Administration, Marketing, Communications or a comparable field. Initial practical experience in marketing, CRM, or related areas (internships or working‑student role). Strong computer skills: PowerPoint and Excel skills are must. Adobe and Sales Force skills are desired. Good sense of aesthetics and audience‑appropriate messaging as well as strong communication skills. Analytical mindset, affinity for numbers, structured way of working and attention to detail. Initiation, creativity and team spirit. Fluent in English, German and French (written and spoken). Italian knowledge is desired. Additional Information
Inclusivity is not just a noble principle; it is the very heart of our excellence. In a world where our clients, talents and ideas increasingly come from diverse backgrounds, our diversity is our strength. At Parfums Christian Dior, this means being a House where everyone feels respected, welcomed and valued, regardless of their age, race, ethnicity, nationality, gender, gender identity and expression, sexual orientation, disability, marital or civil partnership status, maternity, paternity and adoption leave as well as any other class protected by law. Because we know: a House that reflects this diversity is a sustainable, vibrant House, rooted in both dreams and reality. Inclusivity cannot be decreed; it is practiced daily. Skills Development Opportunities
The intern will gain valuable experience in this role, beneficial for a career in marketing, digital, or CRM. This role will provide opportunities to demonstrate development in communications, clienteling, collaborations, strategic coordination and process optimisation.
#J-18808-Ljbffr
