Account Manager (Munich, DE)

Hoist Group by Planet is a leading Networking Technology partner within the EMEA branded Hospitality Sector, offering integrated solutions built around its core service proposition. This includes the design, procurement and building of complex IP Networks, and the layering of a suite of application including High Speed Internet Access, IPTV & Casting over these networks. Our solution is backed up with 24x7x365 comprehensive support and a range of tools to enable our customers to extract the maximum value from their investments.

In recent years, we have experienced significant growth, expanding our services and global presence. And with strong private equity investors, Advent International and Eurazeo, we have the financial capital and expertise to grow our capabilities and reach further.

Role overview

This is leading sales role with primary focus on building robust relationships with decision makers in Hospitality with strong international & national footfall. The goal is to secure new customers to our core suite of hospitality products and services while managing exiting accounts within Germany and Central & East Europe. In parallel with his individual sales contribution, the role holder will report to the Senior Account Commercial – Germany.

What you’ll do:

• Build an annual Sales Development plan. Develop and maintain a pipeline of business opportunities.
• Achieve and exceed quarterly and annual new business sales targets.
• Retain existing customers and extend their service contracts
• Maximise revenue opportunities and ensure business is sufficiently profitable.
• React to customer / partners queries in a professional and timely manner.
• Work with supporting departments to resolve to a satisfactory standard.
• Accurately complete sales documentation which supports the sale of services that include quotations, proposals and tenders.
• Lead on the creation and delivery of new business presentations with customers.
• Make sure that the CRM system is kept updated with customer and opportunity information in line with the KPI’s set by the manager.
• Provide information to manager and other internal individuals / departments in an accurate and timely manner.
• Work and contribute within the broader sales team, creating and promoting ideas to assist colleagues in the achievement of set objectives.
• Work professionally, effectively and constructively to promote the company.
• Carry out any additional duties which would be deemed by the manager and company to be in the best interest of the company and its customers.

Who you are:

• Build an annual Sales Development plan. Develop and maintain a pipeline of business opportunities.
• Achieve and exceed quarterly and annual new business sales targets.
• Retain existing customers and extend their service contracts
• Maximise revenue opportunities and ensure business is sufficiently profitable.
• React to customer / partners queries in a professional and timely manner.
• Work with supporting departments to resolve to a satisfactory standard.
• Accurately complete sales documentation which supports the sale of services that include quotations, proposals and tenders.
• Lead on the creation and delivery of new business presentations with customers.
• Make sure that the CRM system is kept updated with customer and opportunity information in line with the KPI’s set by the manager.
• Provide information to manager and other internal individuals / departments in an accurate and timely manner.
• Work and contribute within the broader sales team, creating and promoting ideas to assist colleagues in the achievement of set objectives.
• Work professionally, effectively and constructively to promote the company.
• Carry out any additional duties which would be deemed by the manager and company to be in the best interest of the company and its customers.
• Must have proven experience in new business sales, preferably within IPTV and networking Industry.
• Must have previous sales experience to selling to hospitality operations and an understanding of hospitality technology.
• Proven knowledge of current sales techniques and strong working knowledge of developing a sales pipeline and sales development plan.
• Proven track record in managing and the delivery of new business targets
• A knowledge of the French hospitality industry would be an advantage
• Proven interpersonal and networking skills ideally in a similar sales environment
• Proven communication and team working skills
• Proven organizational, planning and sales preparation skills.
• Working knowledge of CRM systems (Salesforce or similar)
• Excellent IT skills inc. Excel, Word, PowerPoint) and Corporate IT systems such as Outlook
• German/English speaker with medium/high-level of one Central/East European language
• Passion for sales: Must have proven ability to architect and drive through sales in a fast-growing company.
• Self-management: Must display evidence of resilience, drive, self-control and personal presentation.
• Interpersonal Skills: Must display integrity, reliability and strong interpersonal skills.
• Communication skills: These must be experienced and strong.
• Team work: Must be able to work with a dynamic sales team.
• Time Management: Must have proven time management skills and the ability to deliver to tight deadlines
• Change management: Must enjoy working in a fast growing and changing Company. Flexibility is essential

Why Planet :

Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need. Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you – Apply now. At Planet, we embrace a hybrid work model, with three days a week in the office. Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.

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