Description
Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Portuguese Speaking Customer Service Representative in the Renewable Energy industry. This position is perfect for individuals passionate about sustainability and energy solutions, looking to make a positive impact while providing exceptional service to clients.
Responsibilities
- Deliver outstanding customer support to Portuguese-speaking clients via phone, email, and chat regarding renewable energy products and services.
- Assist customers with inquiries about installations, maintenance, tariffs, and the benefits of renewable energy solutions.
- Handle customer complaints professionally, providing effective resolutions while ensuring customer satisfaction.
- Collaborate with internal teams to address technical queries and improve customer experience.
- Maintain comprehensive knowledge of the company's renewable energy offerings and industry trends.
- Document customer interactions meticulously and maintain organized service records for continuous improvement.
- Promote the company's services and encourage clients to embrace sustainable energy solutions.
Requirements
- Fluency in Portuguese and English, both written and spoken.
- Experience in customer service, preferably within the renewable energy or environmental sector.
- Excellent communication and interpersonal skills with a customer-centric approach.
- Strong problem-solving skills and the ability to work under pressure.
- Proficiency in customer service software and Microsoft Office applications.
- Detail-oriented with strong organizational skills.
- A genuine interest in renewable energy and sustainability initiatives.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Free Greek Lessons, discounts and other perks
Portuguese Speaking Customer Service for Renewable Energy -Remote in Greece Arbeitgeber: Patrique Mercier Recruitment FR
Die Mercier Consultancy MD bietet eine hervorragende Arbeitsumgebung für leidenschaftliche Gamer, die als German Speaking Player Support Specialist in Sofia, Bulgarien, tätig werden möchten. Mit einem wettbewerbsfähigen Gehalt, einem umfassenden Umzugspaket und einer Vielzahl von Zusatzleistungen fördern wir eine positive Unternehmenskultur, die auf Teamarbeit und persönlichem Wachstum basiert. Die Möglichkeit, in einem dynamischen und kulturell reichen Umfeld zu arbeiten, macht diese Position besonders attraktiv für alle, die eine erfüllende Karriere im Bereich Kundenservice anstreben.
Kontaktdaten:
Patrique Mercier Recruitment FR Recruiting-Team