Overview
In this fixed-term role, you will own end-to-end customer rollouts, translating requirements into robust integrations and designs. You will validate solutions, lead testing, and drive delivery quality across cross-functional teams. You’ll enable rapid customer adoption through demos, workshops, and clear documentation. You’ll work with Product, Engineering, Sales, Support, and Security to shape successful rollouts and measurable outcomes. This position offers a hands-on opportunity to influence how Worldline’s payments technologies scale for customers worldwide.
Leistungen / Benefits
- Flextime & mobile working within Switzerland
- Company pension plan
- Individual training programs
- Job bike & employee discounts
- Mobility and food subsidies
- health program
Verantwortungsbereiche
- Lead customer rollouts from kickoff to go-live and post-implementation reviews
- Translate customer needs into technical architectures and integration solutions
- Design and execute end-to-end tests and validate interfaces
- Reproduce, triage, and track defects; collaborate with engineering on fixes
- Measure outcomes against KPIs and perform root-cause analysis
- Deliver technical demos and customer-focused solution sessions
- Create and maintain technical guides, integration playbooks, and knowledge base articles
- Enable customers for successful adoption and provide go-live support
- Manage changes and mitigate risks; travel for on-site support as needed
Zentrale Anforderungen
- Degree in Computer Science, Engineering, or related field, or equivalent practical experience
- 3+ years in a technical customer-facing role with proven rollout experience
- Strong foundation in integrations and technical solutioning
- Experience delivering technical demos, designing solutions, and writing technical documentation
- Troubleshooting and debugging skills with ability to communicate to technical and non-technical audiences
- Proficient in English; additional languages a plus
- Customer-focused, structured, collaborative; willingness to travel
- Strong communication and stakeholder management
- Analytical mindset with problem-solving and decision-making
- Adaptability and resilience
- Integrations and technical solutioning
- Technical demos, solution design, and documentation
- Bug reproduction and triage, defect management
Technical Customer Consultant in Zürich Arbeitgeber: PAYONE
PAYONE ist ein hervorragender Arbeitgeber, der seinen Mitarbeitern nicht nur eine spannende Rolle im Bereich Operational Risk bietet, sondern auch eine unterstützende Unternehmenskultur und zahlreiche Weiterbildungsmöglichkeiten. Mit einem internationalen Team von über 18.000 Mitarbeitern fördern wir die persönliche und berufliche Entwicklung und ermöglichen es dir, aktiv an der Gestaltung der Zukunft des Zahlungsverkehrs mitzuwirken. Unsere modernen Arbeitsbedingungen und der Fokus auf Innovation machen PAYONE zu einem attraktiven Arbeitsplatz in Deutschland.
