Lead Commercial Fulfillment

Planted
combines proprietary structuring and fermentation technologies to produce meat from plant proteins, focusing on delicious taste, meaty and juicy texture, while only using clean ingredients. Planted is setting a completely new standard in the plant-based meat category, making it a healthy, delicious and sustainable choice for all. Truly better than meat from animals.

As
Lead Commercial Fulfillment
, you will be responsible for overseeing the commercial part of the order-to-cash (O2C) process with a strong focus on operational excellence, digital automation, and cross-functional alignment. This role brings large responsibilities, requiring a seasoned professional with hands-on experience in
order management
and last mile management and proven success in
automating workflows
through tools such as
Power Automate
,
AI-based solutions
, or similar digital technologies.

You will
lead a team
and act as a senior point of contact for internal and external stakeholders to ensure flawless order execution, continuous improvement, and customer satisfaction at scale.

Your Mission
:

• You implementdigital automation (e.g. Power Automate, AI tools) to increase speed, accuracy,and scalability.
• You own and optimizelast mile delivery by setting KPIs, enabling proactive communication, andreducing costs while boosting service quality.
• You lead the OrderManagement team, set KPIs, and foster best practices across regions.
• You work closelywith Sales, Operations, Logistics, and Finance to ensure seamless commercialexecution.
• You manage ERP tools(e.g. Business Central), ensuring system stability, team training, andcompliance.

You
:

• Bring10+ years\‘ experience in FMCGor consumer goods, including 5+ years in order management or commercialfulfillment.
• Have a strong trackrecord in process automation using tools like Power Platform, RPA, or AIsolutions.
• Understand the fullO2C cycle from order intake to delivery and invoicing.
• Know how to workwith and improve ERP systems (preferably Microsoft Dynamics/BC).
• Possess strongleadership skills and foster effective collaboration across teams andgeographies.
• Thrive in dynamic,fast-growing environments that value innovation and adaptability.
• Speak Englishfluently; other languages (German, French, Italian) are a plus.