Senior Account Manager in Frankfurt am Main

Are you an experienced sales professional with a proven track record in enterprise software sales and business development? Do you thrive in a fast-paced environment where you can take ownership, build strategic customer relationships, and drive significant revenue growth? If so, you could be the Senior Account Manager we are looking for at Plat4mation.

As a Senior Account Manager, you will play a key role in expanding Plat4mation's presence within the ServiceNow ecosystem by acquiring new customers, growing strategic accounts, and helping organizations achieve business transformation through innovative solutions.

What Will You Do?

• Lead new business acquisition activities, identifying and converting high-value opportunities within the ServiceNow ecosystem.
• Own and achieve annual sales targets by developing and executing strategic territory and account plans.
• Manage and grow existing customer relationships by identifying upselling and cross-selling opportunities that create long-term value.
• Develop and maintain a strong pipeline of opportunities through proactive prospecting, networking, referrals, and market engagement.
• Build trusted relationships with C-level executives and senior business stakeholders across target organizations.
• Understand customer challenges and business objectives, translating them into compelling ServiceNow-based solutions.
• Manage complex enterprise sales cycles from initial engagement through proposal, negotiation, and contract closure.
• Conduct market and competitive analysis to identify trends, opportunities, and potential areas for growth.
• Collaborate closely with delivery, solution consulting, marketing, and leadership teams to ensure successful customer outcomes.
• Contribute to the continuous improvement of sales excellence by sharing best practices and market insights with the wider commercial team.

What We Ask

• Minimum of 5 years of proven experience in enterprise software sales, preferably within the ServiceNow ecosystem.
• Strong network and understanding of the ServiceNow market, its solutions, and value proposition.
• Demonstrated hunter mentality with a successful track record of winning new customers and generating revenue growth.
• Proven ability to develop and expand existing customer accounts through strategic account management.
• Experience selling complex solutions to enterprise customers and managing long sales cycles.
• Strong ability to engage, influence, and build credibility with C-level and senior business stakeholders.
• Excellent communication, presentation, negotiation, and relationship-building skills.
• Fluency in German and English, both written and spoken.
• Highly independent, structured, and results-oriented working style.
• Strong commercial drive and ambition to consistently meet and exceed sales targets.

Nice to have

• Experience with other enterprise platforms or consulting services environments.
• Existing network within target industries and enterprise accounts in the DACH region.

What's In It For You?

• Attractive compensation package, including a competitive bonus structure.
• 30 days of annual leave and a company pension scheme.
• Flexible remote working and the possibility to use our Frankfurt office.
• Individual training and development budget with clear career growth opportunities.
• Option to purchase additional vacation days.
• Access to Wellhub, offering fitness, wellness, and health benefits.
• Access to our Corporate Benefits platform with attractive discounts and offers.
• The opportunity to work alongside highly experienced ServiceNow professionals and contribute to impactful customer transformations.
• A culture built on openness, collaboration, entrepreneurship, and fun, from global hackathons to social events.

About Plat4mation

Plat4mation is a global ServiceNow Elite Partner with more than 700 employees across 11 locations worldwide. As a multiple award-winning Triple Gold Partner, we provide end-to-end consulting, implementation, and managed services on the Now Platform. In 2024, Plat4mation received a strategic investment from ServiceNow Ecosystem Ventures and Keensight Capital, followed by the acquisition of Unikomm in 2025. We are known for our commitment to innovation, strong team culture, and outstanding customer satisfaction. In 2025, we were once again recognized as the ServiceNow Employee Workflow Partner of the Year.

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