Senior TechOps Engineer

Location

Berlin, Copenhagen HQ, Lisbon, London, Madrid, Stockholm

Team

Engineering & IT

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We’re looking for a new TechOps engineer to join our little team as we continue to try and change how Pleo (and the wider industry) thinks about IT. This is an extremely open role where you can have huge impact on Pleo and learn huge amounts, a lot of opportunity ahead!

Problems you’ll be solving

1. Scaling identity – As Pleo continues to grow and change, it’s becoming increasingly important to have a clear and well-defined approach to user identity at Pleo. We’re big users of Okta as the source of truth for this but there’s a lot still to do. From making clear processes for onboarding and offboarding contractors to ensuring we’re reflecting our org structure in the groups we push across our systems. We have made good ground but there’s so much left to cover!
2. Device management/attestation – We’ve begun to gain a good handle on our company-owned devices but we still have far more we could do to make all our Pleoers safer. This can include better defined and telegraphed update schedules, gracefully handling personal device use, and continuing to implement device and management attestation as a powerful next step in keeping Pleo secure.
3. Office networks/tech – We act as the technical partner for the Workspace team, helping both fit out and maintain Pleo’s wonderful offices across the globe. That means we own the networks and other in-office technical systems and the configuration that comes with these.
4. Asset classification and lifecycle – In both the physical and information world, assets are a core part of how TechOps functions, and as the business continues to mature we need to become far better at tracking, classifying, and accounting for these assets at all points of their lifecycle.
5. Front line support – Every member of the team (management included) is expected to contribute equally to running front line interrupt-driven tasks on a regular basis. This lets you keep your finger on the pulse of what problems our fellow Pleoers are having and truly understand the outcomes of your work.

Requirements

1. Enthusiasm and ambition to learn! More than anything, this is a role you can grow into if needed but what can’t be taught is an insatiable desire to learn more and break apart problems to understand more about how they work. You don’t have to be a technical wizard but you do need to be desperate to become one and willing to put in the time to learn!
2. Confidence with technical subjects and how to consider them from new angles. More than most IT roles, you may be challenged here to consider new approaches to old problems. You need to feel confident in the vulnerability this will naturally bring up and open enough to share, even when you’ve lost the comfort of assumptions.
3. Ability to thrive in ambiguous environments with a high level of autonomy. We believe in allowing Pleoers the space and agency to shine.
4. A great match with our TechOps operating principles.

Desirables

1. Experience with a similar software stack always helps.
2. A good understanding of what you want to learn next and why.

Team Details

This role is part of the TechOps team, which looks after user devices, office networks, and the identities and methods of authentication a Pleoer might have throughout their time in the company. We handle a relatively large amount of inbound requests (around 300 per month) on a rota that ensures the entire team spends time on the frontline.

Specialisation Details

This role operates within the TechOps specialisation, covering internal tooling that affects the entire company.

Invisible when we can be, unmissable when we should be.

Fundamentally, we believe as a supporting function for the business we do our best work when we get out of people’s way.

Show me the benefits!

• Your own Pleo card (no more out-of-pocket spending!)
• Lunch is on us – with catering in our Lisbon, Copenhagen, and London offices or a monthly lunch allowance paid directly together with your salary in other markets.
• Private health insurance to ensure you’re fit in body and mind to do your best work.
• Option to purchase 5 additional days of holiday through a salary sacrifice.
• Wellbeing days – fully paid days off designed for a slower pace, allowing you to take time to recharge and prioritise self-care.
• Access to LinkedIn Learning – acquire new skills, stay abreast of industry trends, and fuel your personal and professional development continuously.
• Paid parental leave – we want to make sure that we’re supportive of families and help you feel that you don’t have to compromise your family due to work.
• All of us have a stake in Pleo’s success – ask us about our equity grant scheme.

Why join us?

Working at Pleo means you’re working on something very exciting: the future of work. Our mission is to help every company go beyond the books.

About your application

• Please submit your application in English; it’s our company language so you’ll be speaking lots of it if you join.
• We treat all candidates equally.
• We’re on a mission to make everyone feel valued at work.

Got any questions?

Read our FAQ.

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