Senior Ai Engineer

Powerfront is seeking a

Senior AI Engineer to build and integrate AI models for its INSIDE™ AI Customer Visual Engagement Platform.

Responsibilities

• Design, develop, and integrate AI models, primarily using
• GPT and other large language models (LLMs) , into the core

Saa S platform.

• Implement AI features such as

• Intelligent chatbots
• Automated ticket routing
• Sentiment analysis
• Personalized recommendations
• Proactive customer support
• Develop and integrate AI solutions using

Tool Calling within GPT integrations to connect AI models to external tools and APIs .

• Work with large datasets covering customer interactions , product information , and retail transactions ; use data analysis to identify trends and patterns that inform model training and optimization.
• Utilize and manage

Vector Databases to store and retrieve embeddings for similarity search and AI context management.

• Apply
• Graph Database approaches and

RAG (Retrieval-Augmented Generation) techniques (highly desirable) to improve retrieval and responses.

• Design and implement AI services with serverless technologies, primarily
• Cloudflare Workers and

AWS Lambda , focusing on scalability, efficiency, and cost effectiveness.

• Collaborate with product managers ,

UX designers , and other engineers to translate business requirements into technical specifications and deliver AI features.

• Continuously monitor, evaluate, and optimize AI model and integration performance for accuracy , efficiency , and scalability .
• Stay current on advances in

AI , machine learning , and natural language processing , and identify opportunities to adopt new technologies and techniques.

Requirements

• Demonstrated experience developing and deploying AI solutions, with strong focus on
• GPT integrations and

Tool Calling .

• Strong experience with

Vector Databases .

• Experience with
• Graph Databases and

RAG implementation is highly desirable .

• Experience with traditional relational databases, specifically
• SQL Server or

Postgres SQL .

• Serverless experience, specifically

Cloudflare Workers .

• Proficiency with
• REST APIs ,
• Type Script ,
• Java Script ,
• CSS , and
• HTML ;

C# . NET Core is a strong plus.

• Knowledge of
• AI risk assessment , legal regulations , configuring

Guardrails , and familiarity with common AI attack methods such as adversarial attacks and data poisoning .

• Strong data analysis skills with experience extracting insights from large datasets.
• Retail sector experience and understanding of retail customer journeys is essential .
• Excellent problem-solving and analytical skills for complex technical challenges.
• Strong communication and collaboration skills in a team environment.
• Bachelor’s degree in
• Computer Science ,
• Artificial Intelligence ,

Machine Learning , or a related field (Master’s degree or Ph D preferred, but not required with significant practical experience).

• Technologies
• GPT, large language models (LLMs)
• Tool Calling
• Vector Databases, Graph Databases
• RAG (Retrieval-Augmented Generation)
• Cloudflare Workers, AWS Lambda
• REST APIs
• Type Script, Java Script, CSS, HTML
• C# . NET Core
• AI risk assessment, Guardrails, adversarial attacks, data poisoning
• SQL Server, Postgres SQL
• SPARQL, Gremlin
• AWS, Azure, GCP

Benefits

• Dynamic & forward-thinking organization revolutionizing retail technology
• Virtual workforce with remote work that is still highly interactive and collaborative
• Competitive salary and benefits
• Culture with high client and staff retention
• Opportunity to partner with prestigious brands worldwide
• Career progression and longevity
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