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- Aufgaben: Engage with clients, provide expert advice, and enhance their PRADA experience.
- Arbeitgeber: Join PRADA, a global leader in luxury fashion known for style and innovation.
- Mitarbeitervorteile: Enjoy competitive salary, unlimited commission, employee discounts, and 30 days vacation.
- Warum dieser Job: Be part of a passionate team shaping the future of luxury retail.
- Gewünschte Qualifikationen: Fluent in German and English with strong sales skills and a passion for fashion.
- Andere Informationen: Located in Frankfurt, offering professional development opportunities.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
Client Advisor (m/f/d)
JOB PURPOSE
We are seeking a passionate and dedicated Client Advisor to join our dynamic team in our PRADA Uomo Store in Frankfurt. As a Client Advisor (m/f/d), you will embody the essence of PRADA, ensuring that every customer interaction reflects our commitment to excellence.
You will engage with our clients, understand their unique preferences, and offer expert advice to enhance their brand experience.
At PRADA, we are renowned for our unwavering commitment to luxury, style, and innovation. As one of the global leaders in the fashion industry, we are dedicated to delivering exceptional experiences to our esteemed clientele. Our brand represents a fusion of tradition and modernity, and our Client Advisors play a pivotal role in providing personalized service and creating memorable moments for our discerning customers.
RESPONSIBILITIES
- Welcome and serve the customer providing an excellent in-store experience at all times.
- Maintain and develop client relationships through an individual approach, leveraging also on CRM and digital tools.
- Be proactively engaged in cross-selling with all Departments and maximizes sales opportunity in order to achieve individual sales target and KPIs.
- Ensure to be up-to-date knowing fashion trends and competitors.
- Prove Brand and product knowledge.
- Deal effectively with customer complaints by liaising with the line manager when necessary.
- Ensure and maintain the shop floor and visual display high standard, complying with Company operational guidelines and stock procedures.
- Contribute to ensuring a high level of security and is attentive to preventing product thefts.
KNOWLEDGE AND SKILLS
- Excellent communication and interpersonal skills with the ability to connect with a diverse clientele.
- Strong sales and negotiation skills, with the ability to meet and exceed sales targets.
- Passion for luxury fashion trends, and an understanding of the luxury retail market.
- Fluent spoken German and English expected.
WHY PRADA
At PRADA, we offer more than just a job – we provide a platform for you to flourish and make a mark in the dynamic world of luxury retail. PRADA embodies a place where passion meets fashion, and together, we will shape the future of luxury fashion and retail.
Here are just a few reasons why joining our team is a step toward a fulfilling and successful career:
- Competitive salary commensurate with experience.
- Unlimited Commission scheme.
- Attractive employee discounts on PRADA Group Brands.
- Welcoming teams with a can-do attitude and a passion for driving ideas forward.
- Store located in the heart of Frankfurt.
- 30 Days Annual Vacation (in a full-time role).
- Referral bonus program.
- Support with retirement provision.
- Opportunities for professional development through language and training courses.
If you are a dedicated and customer-focused professional with a passion for luxury retail, we invite you to apply for the position of Client Advisor at PRADA. Join our team and be part of a brand that embodies style, innovation, and excellence in the luxury retail industry.
Please submit your updated resume outlining your relevant experience and why you are the perfect fit for this role. We look forward to hearing from you!
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Client Advisor (m/f/d) Arbeitgeber: Prada Germany GmbH
Kontaktperson:
Prada Germany GmbH HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Client Advisor (m/f/d)
✨Tip Number 1
Familiarize yourself with PRADA's brand history and values. Understanding the essence of PRADA will help you embody the brand during your interactions with clients, showcasing your passion for luxury fashion.
✨Tip Number 2
Stay updated on current fashion trends and competitors in the luxury retail market. This knowledge will enable you to engage customers effectively and provide them with expert advice tailored to their preferences.
✨Tip Number 3
Practice your communication and interpersonal skills. Being able to connect with a diverse clientele is crucial for a Client Advisor, so consider role-playing scenarios to enhance your customer interaction techniques.
✨Tip Number 4
Demonstrate your sales and negotiation skills through mock interviews or networking events. Showcasing your ability to meet and exceed sales targets will make you stand out as a strong candidate for the position.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Client Advisor (m/f/d)
Tipps für deine Bewerbung 🫡
Understand the Brand: Before applying, take some time to immerse yourself in PRADA's brand values and product offerings. This will help you tailor your application to reflect your understanding of luxury fashion and how you can contribute to the brand.
Craft a Tailored Resume: Highlight your relevant experience in luxury retail and customer service. Make sure to emphasize your sales achievements and any experience with CRM tools, as these are crucial for the Client Advisor role.
Write a Compelling Cover Letter: In your cover letter, express your passion for luxury fashion and your commitment to providing exceptional customer experiences. Use specific examples from your past roles to demonstrate how you meet the job requirements.
Showcase Your Language Skills: Since fluency in both German and English is expected, make sure to mention your language proficiency clearly in your application. If you have any certifications or relevant experiences, include those as well.
Wie du dich auf ein Vorstellungsgespräch bei Prada Germany GmbH vorbereitest
✨Show Your Passion for Luxury Fashion
Make sure to express your enthusiasm for luxury fashion during the interview. Share your insights on current trends and how they relate to PRADA's brand identity. This will demonstrate your genuine interest in the industry and the role.
✨Highlight Your Customer Service Skills
Prepare examples of how you've successfully engaged with customers in previous roles. Discuss specific instances where you went above and beyond to enhance a customer's experience, as this aligns with PRADA's commitment to excellence.
✨Demonstrate Strong Communication Abilities
Since excellent communication is key for a Client Advisor, practice articulating your thoughts clearly and confidently. Be ready to discuss how you connect with diverse clientele and handle customer complaints effectively.
✨Familiarize Yourself with PRADA's Brand Values
Research PRADA's history, values, and product lines. Understanding the brand's fusion of tradition and modernity will help you align your answers with their expectations and show that you're a good cultural fit.
