An early career role split between helping customers get live with AI voice agents and building those agents alongside the team. The work covers customer communication, tracking agent performance, running workshops, and setting up automation and playbooks. A strong candidate is hands on, organized, comfortable with semi technical tools, and fluent in both German and English.
How it fits the AI era
The product itself is AI voice agents, so the daily work is building and tuning them rather than doing the talking. Much of the routine support and documentation can be sped up with automation and AI tools, which frees time for judgment calls. What stays human is reading customers, spotting what is going wrong, and turning feedback into clear direction for product and engineering.
How it builds AI experience
This role offers direct practice in prompt engineering and agent building on real customer accounts at a company whose whole business is conversational AI. It also gives exposure to automation tools like n8n and Zapier and to measuring how agents perform. Someone building toward this should try creating a working agent or workflow and show how it was tested and improved.
Worth showing
- AI agent building
- German and English writing
- Automation tools n8n Zapier
- Customer onboarding support
This is our own read, written from the employer's posting and the company's Spotlight. The employer's posting is the source of truth for the role.
About telli
Conversational telephone automation platform converting consumer inquiries into qualified sales meetings per the company
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