Customer & Solutions · Cologne · FullTime
How it fits the AI era
The work sits close to where AI agents actually run operations, so much of the job is shaping prompts, voices and transcribers and wiring agents into customer systems. AI speeds up building and iteration, but judging what a customer truly needs, spotting when an agent misbehaves, and earning trust during rollout stay human. The role rewards people who can move between code and conversation.
How it builds AI experience
Someone here would gain practical experience deploying LLM based voice and email agents into live enterprise and supply chain settings, including prompting, tuning and API integration. Building that background means getting hands on with LLM prompting, speech and transcription tools, and third party API work on real projects. German language skills plus customer facing delivery add a strong edge for this Cologne based team.
Worth showing
- React TypeScript Node.js
- LLM prompting and tuning
- API integrations
- German customer communication
This is our own read, written from the employer's posting and the company's Spotlight. The employer's posting is the source of truth for the role.
About HappyRobot
AI voice and email agents that autonomously handle the phone calls and operational busywork of supply chain and enterprise teams.
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