Prism, formerly OYO, is a global leader in hospitality technology and operates in more than 35 countries with a wide portfolio of brands and offerings. Its key subsidiaries include OYO Vacation Homes — with brands such as DanCenter, Belvilla, and Directbooker in Europe — MadeComfy in Australia, Motel 6 in the USA, Sunday (a premium luxury brand with global presence in the UK, Middle East, and Southeast Asia), and Townhouse (a premium value-for-money brand operating globally).
Expanding its portfolio to include hotels, vacation homes, and workspaces, OYO manages well-known brands such as OYO Hotels, Sunday, Innov8, Motel 6, Check My Guest, Belvilla, DanCenter, MadeComfy, and Traum-Ferienwohnungen.
Since its founding in 2013, Prism has become one of the fastest-growing hotel chains in the world, managing over 174,000 hotels and residences with more than 250,000 rooms globally, across the USA, Latin America, Europe, India, China, Japan, Malaysia, UAE, Indonesia, and the UK.
As one of the few Indian startups to achieve profitability, Prism reports an EBITDA of $100 million and aims for tenfold growth over the next five years.
About the Role
We are looking for an experienced and dynamic General Manager to lead hotel operations in Germany. The ideal candidate will be responsible for overseeing day-to-day hotel management, driving revenue growth, ensuring exceptional guest experiences, and leading cross-functional teams to achieve operational excellence.
The candidate should possess strong leadership capabilities, commercial acumen, and a deep understanding of hospitality operations within the German market.
Key Responsibilities
- Oversee overall hotel operations including front office, housekeeping, food & beverage, maintenance, and guest services.
- Drive revenue growth and profitability through strategic planning and operational efficiency.
- Ensure high standards of guest satisfaction and service quality.
- Develop and implement business strategies aligned with company objectives.
- Monitor financial performance including budgeting, forecasting, and cost control.
- Lead, mentor, and manage hotel staff to build a high-performing team culture.
- Ensure compliance with local laws, health & safety regulations, and hospitality standards.
- Build and maintain relationships with corporate clients, travel partners, and local stakeholders.
- Analyze market trends and competitor activities to identify growth opportunities.
- Handle escalations, operational challenges, and crisis management effectively.
Requirements
- Bachelor’s degree in Hospitality Management, Business Administration, or related field.
- 4-8 years of experience in hotel operations, with at least 3 years in a leadership or General Manager role.
- Strong understanding of hotel management systems and operational procedures.
- Proven track record in revenue management and team leadership.
- Excellent communication and interpersonal skills.
- Fluency in English is mandatory; German language proficiency is preferred.
- Ability to manage multiple properties/operations is an added advantage.
- Strong problem-solving and decision-making skills.
