pMake an impact in a specialist healthcare market /ppOur client is seeking a Customer Engagement Manager to support the launch of an innovative therapy within a specialist healthcare area. This field-based role combines account management, stakeholder engagement, and healthcare network development, working closely with healthcare professionals to drive product adoption and enhance patient care. /ph3Responsibilities: /h3h3Stakeholder Account Management /h3ulliDevelop and maintain strong professional relationships with healthcare experts and multidisciplinary care teams across specialist treatment centres. /liliMap, engage, and influence key stakeholders involved in the patient journey, including hospitals, specialist physicians, nursing teams, healthcare networks, advocacy groups, and regional healthcare leaders. /liliGain a strong understanding of local referral pathways, treatment frameworks, and account dynamics to support effective engagement. /li /ulh3Product Market Engagement /h3ulliPartner with internal commercial and marketing teams to implement customer-focused engagement strategies. /liliDeliver accurate, compliant, and evidence-based product information to healthcare professionals. /liliMaintain an in-depth understanding of the therapy area, clinical evidence, treatment standards, and competitor landscape. /li /ulh3Territory Planning Execution /h3ulliCreate and implement customer engagement plans designed to support business objectives and sustainable market growth. /liliIdentify opportunities to expand account relationships and increase awareness within the territory. /liliCoordinate educational activities, sponsorship opportunities, and scientific meetings that encourage knowledge sharing and professional collaboration. /li /ulh3Business Development Customer Support /h3ulliPromote products responsibly and in line with industry regulations and company policies. /liliSupport healthcare professionals by providing relevant information regarding product benefits and appropriate use. /liliUtilise multiple engagement channels, including face-to-face meetings, virtual interactions, webinars, email, and telephone communication. /li /ulh3Market Intelligence Reporting /h3ulliMonitor industry developments, customer trends, and competitor activity within the assigned territory. /liliAnalyse market information and transform insights into actionable recommendations. /liliShare relevant field intelligence with management and cross-functional teams to support strategic decision-making. /liliMaintain accurate reporting and territory records. /li /ulh3Compliance /h3ulliEnsure all activities comply with applicable legal, ethical, regulatory, and company requirements. /liliDemonstrate integrity and professionalism in all customer interactions and business activities. /li /ulh3Key Skills and Requirements: /h3ulliDegree in Life Sciences, Pharmacy, Biomedical Sciences, Business, or a related discipline. /liliPharmaceutical sales accreditation and/or relevant scientific qualification. /liliAbility to confidently communicate scientific and clinical information to healthcare professionals. /liliStrong relationship-building, networking, and stakeholder management skills. /liliCommercially minded with a proactive and results-focused approach. /liliExcellent planning, organisation, and territory management capabilities. /liliHigh levels of accountability, professionalism, and ethical conduct. /liliStrong analytical and problem-solving skills. /liliAbility to work effectively within a changing and evolving healthcare environment. /liliFluent in German and English, both written and spoken. /liliWillingness to travel extensively within the assigned territory, including occasional overnight stays. /liliResidence within the territory is advantageous. /li /ul #J-18808-Ljbffr
Customer Enagement Manager - BAWÜ Arbeitgeber: ProClinical
Proclinical ist ein hervorragender Arbeitgeber, der eine dynamische und unterstützende Arbeitsumgebung bietet, in der Mitarbeiter ihre Fähigkeiten im Vertrieb im Gesundheitswesen voll entfalten können. Mit einem starken Fokus auf Teamarbeit und persönlicher Entwicklung fördert das Unternehmen eine Kultur des Wachstums und der Exzellenz, während es gleichzeitig die Einhaltung ethischer Standards und gesetzlicher Vorschriften sicherstellt. Die Position des National Sales Manager in Deutschland bietet nicht nur die Möglichkeit, einen bedeutenden Einfluss auf den Markt auszuüben, sondern auch Zugang zu umfangreichen Ressourcen und einem Netzwerk von Fachleuten, die sich leidenschaftlich für die Verbesserung der Gesundheitsversorgung einsetzen.
