At
PROCOM , we do much more than coordinate services: every day, we create connections between deaf, hard of hearing, and hearing people throughout Switzerland. Our mission is to make communication accessible to everyone. Thanks to our sign language interpreters, telephone, video and text relay services, as well as our digital solutions, we actively contribute to a more inclusive society. To strengthen our team in Lausanne, we are looking for a committed, organised, and solution-oriented person as: Administrative Assistant 80-100% Your mission Within a motivated and caring team, you play a key role in coordinating our services in French-speaking Switzerland. Thanks to your organisational skills and service mindset, you help ensure that every request is handled efficiently and that the right people are in the right place at the right time.
Your main responsibilities Manage sign language interpretation requests (creating mandates, scheduling, assigning and confirming interventions) Verify requests and respond to questions from our internal and external partners Check intervention reports and client validations by phone and email Prepare offers for continuing education, events and other services Prepare quotes for Disability Insurance (DI) Check DI decisions as well as costs and revision requests Develop intervention plans Advise and support internal and external partners on matters related to your field of activity
Your profile You appreciate environments where organisation, communication and teamwork are essential. You maintain an overview even when several files progress simultaneously. You notably bring: A commercial apprenticeship certificate (CFC) or equivalent training Several years of experience in an administrative, planning or coordination role (experience in a non-profit organisation is an asset) Excellent command of Microsoft 365 (Outlook, Word, Excel and Teams) Knowledge of ABACUS is an advantage Knowledge of the Swiss social insurance system, especially DI Excellent analytical skills and understanding of complex situations French as a mother tongue; knowledge of German and/or Italian is an asset A reliable, rigorous, discreet and service-oriented personality Excellent communication skills and a true team spirit A desire to discover the world of deaf people and learn sign language
What we offer you ✨ A meaningful job within a recognised foundation. ✨ A varied, autonomous and stimulating activity. ✨ A committed, collaborative and caring team. ✨ A modern working environment where your ideas are welcome. ✨ The opportunity to contribute every day to a more inclusive society. Want to join us? We look forward to meeting you! Send us your complete application by email.
PROCOM – Communication Assistance Foundation for the Deaf Rue Caroline 7bis1003 Lausanne www.procom.ch
jid8714f3daen jit0731aen jpiy26aen
PROCOM , we do much more than coordinate services: every day, we create connections between deaf, hard of hearing, and hearing people throughout Switzerland. Our mission is to make communication accessible to everyone. Thanks to our sign language interpreters, telephone, video and text relay services, as well as our digital solutions, we actively contribute to a more inclusive society. To strengthen our team in Lausanne, we are looking for a committed, organised, and solution-oriented person as: Administrative Assistant 80-100% Your mission Within a motivated and caring team, you play a key role in coordinating our services in French-speaking Switzerland. Thanks to your organisational skills and service mindset, you help ensure that every request is handled efficiently and that the right people are in the right place at the right time.
Your main responsibilities Manage sign language interpretation requests (creating mandates, scheduling, assigning and confirming interventions) Verify requests and respond to questions from our internal and external partners Check intervention reports and client validations by phone and email Prepare offers for continuing education, events and other services Prepare quotes for Disability Insurance (DI) Check DI decisions as well as costs and revision requests Develop intervention plans Advise and support internal and external partners on matters related to your field of activity
Your profile You appreciate environments where organisation, communication and teamwork are essential. You maintain an overview even when several files progress simultaneously. You notably bring: A commercial apprenticeship certificate (CFC) or equivalent training Several years of experience in an administrative, planning or coordination role (experience in a non-profit organisation is an asset) Excellent command of Microsoft 365 (Outlook, Word, Excel and Teams) Knowledge of ABACUS is an advantage Knowledge of the Swiss social insurance system, especially DI Excellent analytical skills and understanding of complex situations French as a mother tongue; knowledge of German and/or Italian is an asset A reliable, rigorous, discreet and service-oriented personality Excellent communication skills and a true team spirit A desire to discover the world of deaf people and learn sign language
What we offer you ✨ A meaningful job within a recognised foundation. ✨ A varied, autonomous and stimulating activity. ✨ A committed, collaborative and caring team. ✨ A modern working environment where your ideas are welcome. ✨ The opportunity to contribute every day to a more inclusive society. Want to join us? We look forward to meeting you! Send us your complete application by email.
PROCOM – Communication Assistance Foundation for the Deaf Rue Caroline 7bis1003 Lausanne www.procom.ch
jid8714f3daen jit0731aen jpiy26aen
Kontaktdaten:
PROCOM, Stiftung Kommunikationshilfen für Hörgeschädigte Recruiting-Team
