Intern/ Working Student Solutions Engineering (m/w/x)

Hamburg Werkstudent Kein Home Office möglich

YOUR MISSION

As our rockstar Working Student Solutions Engineering (m/w/x) :
You’re available 20h/week. You will help shape our startup from the ground up. The role is flexible and adjusted to your skills and interests as well as our business needs.

YOUR PROFILE

Enthusiasm to work for an early-stage VC-backed company
Interest in tech solutions and basic understanding of tech vocabulary
First experience working in a customer-facing team (preferably in an earlier B2B role in SaaS)
Excellent communication skills and a customer-centric mindset
Structured work approach and the ability to organize yourself
Entrepreneurial spirit with a proactive and hands-on mentality
You are fluent in written and spoken German and English

WHAT WE OFFER

Take ownership: Own your projects from day one. Join our VC-backed and fast-growing startup with high ambitions. We empower you to take on daring challenges and shape Procuros from the ground up.
Be valued: We offer attractive compensation and opportunities to accelerate your career. Bring your whole self to work – our appreciative work culture builds on your unique character, skills, and talents.
Grow and learn: At Procuros, you’ll find lots of possibilities for your personal and professional development – alongside a yearly learning budget and regular feedback.
There’s more: Enjoy our offices in the heart of Berlin or Hamburg or 100% remote working, flexible working hours, and 25 days annual leave. You get an Urban Sports Club membership, dedicated time for social projects, and of course free drinks and snacks.

YOUR TASKS

Help our clients create business value from our products.
Support us in delivering a stellar customer experience during our clients’ onboarding phase and ensure a positive launch, adoption, and expansion experience.
You will implement tools, metrics, and workflows that will shape our internal as well as external collaboration.
You will contribute to our ambition of being a learning organization and will proactively drive our knowledge management infrastructure.
Collaborate and report to our Head of Solutions as well as the whole Customer Experience team.