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- Aufgaben: Design and implement crypto solutions while providing technical support and collaborating with teams.
- Arbeitgeber: Join Notabene, a leading reg-tech company revolutionizing the crypto economy globally.
- Mitarbeitervorteile: Enjoy flexible remote work, unlimited PTO, and a $1000 WFH stipend.
- Warum dieser Job: Be part of a fast-growing team shaping the future of finance with innovative technology.
- Gewünschte Qualifikationen: 4+ years in customer-facing tech roles; strong problem-solving and communication skills required.
- Andere Informationen: Open to diverse candidates, including those without blockchain experience.
Das voraussichtliche Gehalt liegt zwischen 50000 - 100000 € pro Jahr.
Working across three continents in eight countries, Notabene is a remote-first and globally distributed team of 40 employees on a mission to make cryptocurrency a part of the everyday economy. As a regulation technology (reg-tech) company, crypto organizations and traditional financial institutions alike use our tools to reduce transaction risk and make crypto transfers safe. Notabene is recognized as a vital enabler of the crypto ecosystem and, to date, we’ve processed over half a trillion dollars worth of transactions!
In October 2024, we announced our $14.5M Series B, led by DRW. This fundraise signals our exciting trajectory of success as we continue to be the leading global platform and network for compliant crypto transactions. We\’re proud to have the support of Y Combinator, Jump Capital, Castle Island, Green Visor Capital, and more. Notabene is growing fast—and we’re looking for people like you to play a pivotal role in shaping the future infrastructure of the crypto industry.
Solutions Engineer
Location
Berlin
Salary
50000 – 100000 a year (s)
Description
The Impact You\’ll Have
As a Solutions Engineer at Notabene, you\’ll play a key role in realizing our vision of seamlessly integrating cryptocurrency into the global financial ecosystem. You\’ll be the technical bridge between our customers and engineering team, helping businesses implement compliant crypto solutions while ensuring security.
What You\’ll Do
- Design and architect technical solutions that align with clients\‘ objectives and regulatory requirements.
- Provide post-sales L2 technical support and handle complex customer escalations using tools like Datadog for log analysis and writing SQL queries to troubleshoot customer-reported issues.
- Collaborate across teams to translate customer requirements into product recommendations.
- Maintain and improve technical documentation in Postman and Readme.
- Develop proof of concepts and internal tools to facilitate customer integration.
Must-Have Qualifications
- 4+ years\‘ experience in customer-facing technical roles in Enterprise B2B SaaS or RegTech in the EMEA region.
- Strong understanding of REST APIs and web technologies
- Natural-born troubleshooter with excellent problem-solving abilities
- Customer-first attitude with outstanding communication skills
- Excellent project management skills, capable of managing multiple priorities
Nice to Have
- Experience in FinTech or blockchain sector
- Prior experience with financial institutions and AML controls
- Basic coding and SQL skills
- Familiarity with privacy and security standards (SOC2, ISO27001, GDPR)
- Knowledge of blockchain technology and crypto ecosystems
Benefits
- Flexible Remote Work: Work from anywhere!
- $1000 WFH Stipend: Use within your first year of employment.
- MacBook Pro: Procured by you and your manager to find a model that meets your needs.
- Unlimited PTO: We trust you to take as much holiday as you need.
- Country-Specific Benefits: Statutory offerings and contributions, managed via our employer-of-record.
Apply Today!
If you strongly believe this role is for you, please apply. Notabene considers a broad array of candidates, including those without blockchain experience. Whether you’re returning to work after a gap in employment, or taking the next step in your career path, we will be glad to have you on our radar.
Notabene is proud to be an equal employment workplace and an affirmative action employer. By valuing inclusion and diversity of all forms, we strictly prohibit and do not discriminate based on race, color, religion, national origin, gender, gender identity, gender expression, age, ancestry, citizenship, sexual orientation, status as a protected veteran, or any other legally protected characteristic.
Job type:
Remote job
Tags
- saas
- crypto
- cryptocurrency
- security
- architect
- technical
- support
- web
- manager
- financial
- fintech
- management
- engineer
- engineering
#J-18808-Ljbffr
Solutions Engineer Arbeitgeber: Promote Project
Kontaktperson:
Promote Project HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Solutions Engineer
✨Tip Number 1
Familiarize yourself with the specific technologies and tools mentioned in the job description, such as REST APIs, SQL, and Datadog. Being able to discuss these tools confidently during your interview will demonstrate your technical expertise and readiness for the role.
✨Tip Number 2
Highlight your experience in customer-facing technical roles, especially in Enterprise B2B SaaS or RegTech. Prepare examples of how you've successfully managed customer escalations and provided solutions, as this aligns closely with the responsibilities of a Solutions Engineer at Notabene.
✨Tip Number 3
Showcase your problem-solving skills by preparing to discuss specific challenges you've faced in previous roles and how you overcame them. This will resonate well with Notabene's focus on troubleshooting and customer-first attitudes.
✨Tip Number 4
Research Notabene's mission and recent developments, such as their Series B funding. Being knowledgeable about the company’s trajectory and goals will help you articulate why you're excited about the opportunity and how you can contribute to their success.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Solutions Engineer
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure you fully understand the responsibilities and qualifications of a Solutions Engineer at Notabene. Tailor your application to highlight relevant experiences that align with their needs, especially in customer-facing technical roles.
Highlight Technical Skills: Emphasize your experience with REST APIs, SQL, and any relevant coding skills. Provide specific examples of how you've used these skills in past roles, particularly in Enterprise B2B SaaS or RegTech environments.
Showcase Problem-Solving Abilities: Demonstrate your troubleshooting skills by sharing examples of complex customer issues you've resolved. This will show Notabene that you have a customer-first attitude and can handle escalations effectively.
Tailor Your Communication: Since communication is key in this role, ensure your application reflects your ability to convey technical information clearly. Use concise language and structure your application to make it easy for the hiring team to see your qualifications.
Wie du dich auf ein Vorstellungsgespräch bei Promote Project vorbereitest
✨Understand the Crypto Ecosystem
Make sure you have a solid grasp of how cryptocurrency integrates into the global financial system. Familiarize yourself with key concepts, regulations, and the role of reg-tech companies like Notabene in ensuring compliance.
✨Showcase Your Technical Skills
Be prepared to discuss your experience with REST APIs, SQL, and any relevant coding skills. Highlight specific examples where you've successfully troubleshot technical issues or designed solutions that met client needs.
✨Emphasize Customer-Centric Problem Solving
Demonstrate your customer-first attitude by sharing stories of how you've effectively communicated with clients and resolved their challenges. This is crucial for a Solutions Engineer role.
✨Prepare for Team Collaboration Questions
Since collaboration across teams is essential, think of examples where you've worked with different departments to achieve a common goal. Be ready to explain how you translated customer requirements into actionable product recommendations.
