Description PromptCare is seeking an experienced Accounts Receivable Specialist to join our team in the respiratory department. The ideal candidate will oversee billing and collections for assigned third‑party payors, ensuring timely and accurate submission, follow‑up, and resolution of all issues. Understand and communicate changes in payer guidelines and policies and ensure proper revenue booking. This is a production‑oriented position with a focus on meeting or exceeding goals and deadlines. If you are a motivated and detail‑oriented individual with a passion for accounting and respiratory products, we encourage you to apply.
Job Type Full‑time position, 40 hours per week, Monday–Friday with a hybrid schedule.
Reports To Departmental Lead, Supervisor or Manager.
Job Location Remote.
Requirements
High School Diploma or equivalent
Proficient in Microsoft Office Suite is required
DME, Medical Reimbursement and Brightree experience preferred
Excellent communication and interpersonal skills
Strong analytical and problem‑solving skills
Ability to work independently and as part of a team
Job Responsibilities, Included But Not Limited To
Ensure accurate and timely claim processing and payment by following up on open claims, resolving denials, and correcting and reprocessing claims
Write off uncollectible accounts accurately and in compliance with all applicable policies and procedures
Document all actions taken on accounts worked, according to the department policy, to ensure clear understanding of encounter status
Collaborate with the team to identify root causes and address denial trends, develop and implement innovative A/R follow‑up strategies, and improve performance, process, and net revenue collections
Protect patient privacy and confidentiality. Demonstrate strong cybersecurity awareness and practices, including the ability to identify, report, and mitigate cyber security risks
Other duties as assigned
Physical Demands The physical requirements listed here indicate what an employee must meet to effectively perform this role's essential functions. The employee frequently needs to communicate verbally, listen attentively, and spend prolonged periods sitting at a desk and working on a computer. The role also requires lifting files, opening filing cabinets, and bending or standing as needed.
Benefits & Perks
Comprehensive Medical, Dental, and Vision Package
401(k) Plan with Company Match
Generous PTO: Vacation, Sick Time, Personal Days, and Paid Holidays
Life Insurance: Standard coverage with optional enhancements
Employee Assistance Program: Free counseling and coaching sessions
Emotional Well‑being and Work‑Life Balance Resources
Short & Long‑Term Disability: Company‑paid with optional supplements
Accidental Death and Dismemberment Insurance
FSA and HSA: Manage healthcare expenses
Commuter Spending Programs
Volunteer and Engagement Opportunities
Employee Referral Bonuses
Exclusive Discounts on entertainment, travel and various other supplemental and cellphone plans
Equal Employment Opportunity The PromptCare Companies is committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination on the basis of race, color, age, national origin, religion, gender, gender identity, sexual orientation, pregnancy, marital status, genetic disposition, disability, veteran's status or any other characteristic or classification protected by State/Federal/Local laws. We foster a work environment in which diversity and inclusion are embraced, people are hired and advanced on their merits, and employees are treated with mutual respect and dignity.
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Job Type Full‑time position, 40 hours per week, Monday–Friday with a hybrid schedule.
Reports To Departmental Lead, Supervisor or Manager.
Job Location Remote.
Requirements
High School Diploma or equivalent
Proficient in Microsoft Office Suite is required
DME, Medical Reimbursement and Brightree experience preferred
Excellent communication and interpersonal skills
Strong analytical and problem‑solving skills
Ability to work independently and as part of a team
Job Responsibilities, Included But Not Limited To
Ensure accurate and timely claim processing and payment by following up on open claims, resolving denials, and correcting and reprocessing claims
Write off uncollectible accounts accurately and in compliance with all applicable policies and procedures
Document all actions taken on accounts worked, according to the department policy, to ensure clear understanding of encounter status
Collaborate with the team to identify root causes and address denial trends, develop and implement innovative A/R follow‑up strategies, and improve performance, process, and net revenue collections
Protect patient privacy and confidentiality. Demonstrate strong cybersecurity awareness and practices, including the ability to identify, report, and mitigate cyber security risks
Other duties as assigned
Physical Demands The physical requirements listed here indicate what an employee must meet to effectively perform this role's essential functions. The employee frequently needs to communicate verbally, listen attentively, and spend prolonged periods sitting at a desk and working on a computer. The role also requires lifting files, opening filing cabinets, and bending or standing as needed.
Benefits & Perks
Comprehensive Medical, Dental, and Vision Package
401(k) Plan with Company Match
Generous PTO: Vacation, Sick Time, Personal Days, and Paid Holidays
Life Insurance: Standard coverage with optional enhancements
Employee Assistance Program: Free counseling and coaching sessions
Emotional Well‑being and Work‑Life Balance Resources
Short & Long‑Term Disability: Company‑paid with optional supplements
Accidental Death and Dismemberment Insurance
FSA and HSA: Manage healthcare expenses
Commuter Spending Programs
Volunteer and Engagement Opportunities
Employee Referral Bonuses
Exclusive Discounts on entertainment, travel and various other supplemental and cellphone plans
Equal Employment Opportunity The PromptCare Companies is committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination on the basis of race, color, age, national origin, religion, gender, gender identity, sexual orientation, pregnancy, marital status, genetic disposition, disability, veteran's status or any other characteristic or classification protected by State/Federal/Local laws. We foster a work environment in which diversity and inclusion are embraced, people are hired and advanced on their merits, and employees are treated with mutual respect and dignity.
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