Manager, Client Services

Short title

Win and grow client relationships

Introduction

Building client relationships, delivering convincing sales pitches, and managing projects. Is that where you shine? You understand social media KPIs and know how to help clients succeed in the digital space? Then strengthen our Client Services Team as a Client Service Manager (m/f/d)!

Your tasks

• You are responsible for managing, advising, and strategically developing our client relationships
• You independently create compelling sales pitches and present them to our clients
• You prepare reports and project evaluations, analyze performance results, and identify optimization opportunities
• You develop new sales strategies and actively contribute to improving project workflows

Your skills

• Driven. Passionate. Diverse. Equal. These are values you identify cherish
• You have at least three years of professional experience in sales or client management and consulting in a social media agency
• You enjoy creating calculations and reports to identify optimization opportunities and proactively drive growth
• You are a true team player with excellent communication and negotiation skills in both Italian and English

Our Benefits

• Time to pack your bags for Paris, London, Hamburg or Berlin: you’re welcome to work abroad from any of our office locations

• We love to see you grow: our careers coach is on hand for one-to-one coaching sessions and team workshops

• We work hard and play hard, bringing our global team together to collaborate, learn from one another and celebrate our successes

• Don’t fancy the office today? Our hybrid remote policy lets you work from home two days a week

• Keep your commute to a minimum: you’ll find all our offices right in the city centre

• For motivational high-paws and comforting cuddles, your four-legged friend is absolutely welcome at our offices

About us

Co-founded by Lara Daniel and Christoph Kastenholz in 2014, Pulse Advertising was born with a vision to make advertising meaningful. What we do? We enable brands to win and retain customers on social media, and do all that works for that: influencer marketing, paid social advertising and social media management. By today, we have grown to offices across several countries, and a team of 100+ people, all pursuing that 1 vision. We are thought leaders in our space, and believe in sharing that journey with other people who are ambitious and think big!

As an employer, we stand for equal opportunities and we are committed to diversity in our teams regardless of age, disability, race, religion, nationality, sexual orientation, ethnic origin or gender.