Senior People Advisor (m/f/x) - Tommy Hilfiger & Calvin Klein

About Us:

We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That’s the Power of Us, that’s the Power of PVH+.

One of PVH’s greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH here.

The People Experience and Services team is focused on delivering a seamless and standardized associate experience across EMEA. The goal is to consolidate and streamline HR processes and day-to-day operations, improving service quality and operational efficiency. By reducing inconsistencies and eliminating duplication, we aim to enhance the overall associate experience while ensuring high-quality service delivery. Key pillars of the team include Data, Processes and Solutions, Payroll, Talent Acquisition, Associate Lifecycle and People Experience & Advisory, all of which have an EMEA-wide remit.

Working closely with HR Business Partners, the Community of Experts, and People Strategy, the team drives automation and simplifies workflows to enhance agility and scalability. As a Senior People Advisor based in Düsseldorf, Germany, you’ll provide expert HR guidance and act as a trusted advisor to associates and managers across EMEA, reporting to the Director of People Experience and Advisory.

Key Responsibilities of a Senior People Advisor (m/f/x):

• Serve as the primary contact for complex HR advisory matters, providing coaching and guidance to associates and people leaders.

• Lead HR support for small scale transition or change initiatives, ensuring smooth aftercare and integration.

• Manage informal complaints and conflicts (excluding cases of discrimination or harassment), escalating where appropriate.

• Collaborate with CoEs to develop and communicate HR policies, ensuring knowledge articles and team training materials are up to date.

• Deliver excellent service to associates and leaders, ensuring requests are addressed professionally and efficiently.

• Proactively identify and implement improvements to HR service delivery, using data insights and feedback.

• Facilitate knowledge-sharing sessions (e.g., compliance workshops, training, EMEA People Manager Connect sessions), especially when local language delivery is required.

• Support organizational change initiatives by coaching managers and associates, working closely with HRBPs and acting as a point of escalation for the People Services team.

• Translate HR policies into actionable support across key HR processes (e.g., onboarding, offboarding, performance, well-being, compensation, benefits, training, disciplinary matters).

• Partner with business leaders to improve HR metrics (e.g., sickness absence, turnover, performance distribution, talent retention, and engagement).

• Provide clear direction and connect stakeholders to appropriate resources, acting as a trusted HR confidant.

• Use data insights to anticipate and address recurring HR issues across teams and functions.

Key Success Measures:

• Service Excellence: Deliver timely, high-quality support to managers and associates, with ≥90% satisfaction rating.

• Process Optimization: Drive efficiency and self-service adoption, measured by percentage of automated processes.

• Trusted Advisor: Earn credibility through consistent, proactive, and expert guidance (measured through feedback or pulse surveys).

• Conflict Resolution: Resolve informal conflicts effectively, minimizing escalations and maintaining professionalism.

• Stakeholder Collaboration: Receive positive feedback from HRBPs, Legal, and CoEs for responsiveness and influence.

• Advisory Quality: Deliver consistent, locally compliant advice across regions and languages.

What do we need from you? You have:

• Minimum 6 years of experience in HR operations or generalist roles; experience as a (Junior) HRBP is a plus.

• In-depth understanding of HR policies, practices, and employment regulations.

• Proven ability to handle complex advisory and employee relations issues.

• Strong service orientation with excellent communication, coaching, and stakeholder management skills.

• High level of personal accountability, critical thinking, and sound judgment.

• Strong resilience and experience managing change and expectations.

• Fluent English and German language skills.

• Proficient in HRIS platforms (Workday and ServiceNow experience preferred).

• Demonstrated ability to work cross-functionally and contribute to continuous improvement initiatives.

What you can expect from us:

• PVH offers you a smart working model (hybrid) including a flex office solution, a \“work from anywhere\“ concept, meeting-free Fridays and many other components

• Lead Yourself. Lead Together. Lead the Way. The PVH Leadership Behaviors are the actions that unlock the potential of each of us. Whether you lead a team, a project or contribute your own expertise, everyone is a leader at PVH

• We promote a culture of development and offer training and learning opportunities through our own PVH University

• Multiple employee benefits such as employee discounts, mobility offers, internal sports classes and other initiatives

PVH Corp. or its subsidiary (\“PVH\“) is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential.

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